Any problems, issues or concerns which an employee encounters in the workplace are referred to as grievances. A written grievance procedure essentially sets out the steps that should be taken - both by the employee and employer - in order to address grievances.
A grievance procedure should also clearly state that the employee is entitled to be accompanied at any grievance hearings by a colleague or union representative.
Show staff that you are a responsible employer with a clear and fair grievance procedure for dealing with workplace grievances. Every good employer knows that trust and confidence is a two-way street and that this is helped by having a proper process in place for handling grievances. This grievance policy explains all stages of the process and covers key issues such as investigation, suspension, confidentiality, companions, hearings, evidence and appeals.
This document is GDPR compliant.