Terms and conditions for the sale of goods to consumers (also known as T&Cs) should be used if you want to supply goods to a consumer on standard terms. They should cover key issues such as orders, delivery, pricing, payment, guarantees, liabilities, cancellation and termination.
Protect your business with clear and fair standard terms and conditions of sale of goods to consumers (except online). Use these business-to-consumer (B2C) terms and conditions for any business in England, Wales or Scotland that sells goods to consumers other than online, eg, in a shop, or as part of a home business. They are designed to be straightforward and comprehensive so that customers know where they stand and needless disputes can be avoided.
This document is GDPR compliant.