This document is GDPR compliant.
Protect your business with clear and fair standard terms and conditions of sale of goods to consumers (except online). Use these business-to-consumer (B2C) terms and conditions for any business in England and Wales that sells goods to consumers other than online, eg, in a shop, or as part of a home business. They are designed to be straightforward and comprehensive so that customers know where they stand and needless disputes can be avoided. They cover key issues such as orders, delivery, pricing, payment, guarantees, cancellation, liability and data protection.