Most aspects of online commercial activity are covered by a range of laws, such as the E-Commerce Regulations. Whether you're selling goods or services on the web, with or without an integrated customer service management process, or you're simply marketing your products online, it's vital that you have an effective set of terms and conditions to outline the rights and obligations of yourself and your customers. Even if you're just using a website as a form of advertising, you must still provide various information such as your full company details.
New regulations mean that business have to be aware of the new obligations the law imposes on them. Businesses have to provide more information to consumers and allow consumers to cancel their order within 14 days. For further information read Online business regulations. Additionally, limited companies and limited liability partnerships (LLPs) must include legally required information in their business emails. Use an Email footer containing a confidentiality notice as well as an optional disclaimer for this purpose.