What is included in Website Terms and Conditions?

This Website Terms and Conditions template covers: acceptable use of the website prohibited use of the website registration, passwords and security linked websites availability of the website disclaimers and limitation of liability

Why do I need Website Terms and Conditions?

If you have a website, it's a good idea to create Website Terms and Conditions. Website Terms and Conditions help to ensure that customers and users know how a website can and can't be used. They set out the rights and obligations of the users and limit the owner's potential liability. For more information, read Website terms of use .

Do these Website Terms and Conditions cover purchases made via a website?

These Website Terms and Conditions are not terms and conditions of sale . They do not set out the terms under which purchases can be made via a website. If you will be selling anything via your website, you should create separate terms and conditions documents to cover this. For example: Terms and conditions for the supply of services to consumers via a website Terms and conditions for the sale of goods to consumers via a website , or AI terms of service , if you provide an AI-based software product

Who do these Website Terms and Conditions apply to?

Website Terms and Conditions apply to any users or visitors of your website. This means that anyone who accesses and uses your website will be bound by (and should adhere to) your Website Terms and Conditions.

Do I need to provide an address in my Website Terms and Conditions?

If a business operates a website, the business’ (registered) address needs to be provided in the Website Terms and Conditions. Businesses that advertise their goods or services online must also provide the following information on their websites to comply with the Electronic Commerce (EC Directive) Regulations 2002 : name geographical address (a PO Box address is not acceptable) email company registration number (if applicable) registered address details of any registration or authorisation schemes to which the business belongs details of any professional bodies or trade organisations to which you belong VAT number (if applicable)

How is my website content protected?

Website Terms and Conditions contain provisions dealing with access to and use of a website. As a website owner, you may rely on such terms to help prevent: unauthorised access to your website disclosures of security information by users unauthorised reproduction of the material contained on the website unacceptable user behaviour such as hacking, introducing viruses and uploading of illegal or defamatory content For more information, read Website terms of use .

What are users allowed to do with the content on my website?

These Website Terms and Conditions allow website owners to choose what users can do with the content on a website. You can allow users to use a website's content for personal, non-commercial purposes in the following ways: displaying and viewing the content of the website downloading and storing the content in electronic form printing one copy of the content uploading content to the website For more information, read Website terms of use .

What are users not allowed to do with my website?

Users may not upload, distribute or otherwise publish content that: is confidential is false is fraudulent is defamatory is threatening is invasive of privacy infringes intellectual property rights is illegal encourages a criminal offence They also aren't allowed to make or store electronic copies of content protected by copyright without the permission of the owners. For more information, read Website terms of use .

Am I liable for the content of other websites if my website links to them?

If you allow website users to add links to other websites on your website, you can choose to limit your liability for the content of other sites that are not under your control.

What is a privacy policy and do I need one?

A Privacy policy or data protection policy is a statement of how you handle personal information given to you by your customers. In the UK, the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR). When you run a website, you are likely to be handling personal information, because you’ll be keeping records of your customers or website users. A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected. For more information, read Data protection .

What is a cookie policy and do I need one?

If you set cookies and choose to collect information from cookies, you must tell your users and explain what the cookies do and why you are collecting them. You must also get users’ consent. Consent must be actively and clearly given. Consider making a Cookie policy to communicate information about the cookies your website uses.

What counts as consent for cookies?

Valid consent must be freely given, specific and informed. It must involve some form of unambiguous positive action (eg ticking a box or clicking a link). You cannot show consent if you only provide information about cookies as part of a privacy policy that is hard to find, difficult to understand or rarely read. For more information, read Data privacy and cookies and the Information Commissioner’s Office’s (ICO’s) guidance on cookies.

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OTHER NAMES Website terms of use Online terms and conditions Website T&Cs Terms and conditions for a website Terms of use policy Website terms Website terms of service Website acceptable use policy Acceptable use policy Terms of website use

What are Website Terms and Conditions?

Website Terms and Conditions provide information about a website's content and how visitors are permitted to use it. Website Terms and Conditions govern the use of a website and set out the legal rights and obligations between you (ie the business running the website) and the website’s users.
This document is GDPR compliant.

When should I use Website Terms and Conditions?

Use these Website Terms and Conditions:

to set out the legal rights and obligations between you and website users
when the users of your website will be at least 18 years old
when users will visit the website and download and contribute information in a personal capacity

This document has been customised over 56.1K times

Documents and communicates

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TERMS AND CONDITIONS OF USE

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual Property and Acceptable Use

All Content included on the Website, unless uploaded by Users, is the property of our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission
You may, for your own personal, non-commercial use only, do the following:
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of

Prohibited Use

You may not use the Website for any of the following purposes:
1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Availability of the Website and Disclaimers

Any online facilities, tools, services or information that makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. is under no obligation to update information on the Website.
Whilst uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
accepts no liability for any disruption or non-availability of the Website.
reserves the right to alter, suspend or discontinue any part (or the whole) of the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of Liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, accepts no liability for any of the following:
1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
2. loss or corruption of any data, database or software;
3. any special, indirect or consequential loss or damage.

General

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
These terms and conditions contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Details

operates the Website .
You can contact by email on .

Attribution

These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

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Create your document by following Rocket Lawyer’s step by step interview process. If you need to edit your answers after creating your document, you can return to the interview to do so. Get started now!
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Read your Website Terms and Conditions to ensure they meet your needs. Remember that if you have any questions you can easily Ask a lawyer.
Publish your document

The Website Terms and Conditions must be brought to the attention of your website’s users. For example, by providing a prominently displayed hyperlink to the Website Terms (preferably from each page of the site) or by asking users to expressly agree to the Website Terms (eg by clicking an ‘I agree’ button). For more information, read Website terms of use.
Store your document

Keep a record of your Website Terms and Conditions. Whenever the Website Terms and Conditions are amended, keep a copy of the version that was previously in force. A copy of your Website Terms and Conditions will also be automatically stored in your Rocket Lawyer account ‘Dashboard’.
Important details
- Make sure the Website Terms and Conditions accurately reflect the processes and procedures that apply to and are in place on your website.
- Make a plan for the implementation of the Website Terms and Conditions.
- If you are running a website, you should also consider adopting a Website privacy policy. This policy sets out how you handle website users’ personal information.

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FAQs about making Website Terms and Conditions

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What is included in Website Terms and Conditions?
This Website Terms and Conditions template covers:
- acceptable use of the website
- prohibited use of the website
- registration, passwords and security
- linked websites
- availability of the website
- disclaimers and limitation of liability
Why do I need Website Terms and Conditions?

If you have a website, it's a good idea to create Website Terms and Conditions.

Website Terms and Conditions help to ensure that customers and users know how a website can and can't be used. They set out the rights and obligations of the users and limit the owner's potential liability. For more information, read Website terms of use.
Do these Website Terms and Conditions cover purchases made via a website?
These Website Terms and Conditions are not terms and conditions of sale. They do not set out the terms under which purchases can be made via a website.

If you will be selling anything via your website, you should create separate terms and conditions documents to cover this. For example:
- Terms and conditions for the supply of services to consumers via a website
- Terms and conditions for the sale of goods to consumers via a website, or
- AI terms of service, if you provide an AI-based software product
Who do these Website Terms and Conditions apply to?

Website Terms and Conditions apply to any users or visitors of your website. This means that anyone who accesses and uses your website will be bound by (and should adhere to) your Website Terms and Conditions.
Do I need to provide an address in my Website Terms and Conditions?
If a business operates a website, the business’ (registered) address needs to be provided in the Website Terms and Conditions. Businesses that advertise their goods or services online must also provide the following information on their websites to comply with the Electronic Commerce (EC Directive) Regulations 2002:
- name
- geographical address (a PO Box address is not acceptable)
- email
- company registration number (if applicable)
- registered address
- details of any registration or authorisation schemes to which the business belongs
- details of any professional bodies or trade organisations to which you belong
- VAT number (if applicable)
How is my website content protected?
Website Terms and Conditions contain provisions dealing with access to and use of a website. As a website owner, you may rely on such terms to help prevent:
- unauthorised access to your website
- disclosures of security information by users
- unauthorised reproduction of the material contained on the website
- unacceptable user behaviour such as hacking, introducing viruses and uploading of illegal or defamatory content
For more information, read Website terms of use.
What are users allowed to do with the content on my website?
These Website Terms and Conditions allow website owners to choose what users can do with the content on a website.

You can allow users to use a website's content for personal, non-commercial purposes in the following ways:
- displaying and viewing the content of the website
- downloading and storing the content in electronic form
- printing one copy of the content
- uploading content to the website
For more information, read Website terms of use.
What are users not allowed to do with my website?
Users may not upload, distribute or otherwise publish content that:
- is confidential
- is false
- is fraudulent
- is defamatory
- is threatening
- is invasive of privacy
- infringes intellectual property rights
- is illegal
- encourages a criminal offence
They also aren't allowed to make or store electronic copies of content protected by copyright without the permission of the owners. For more information, read Website terms of use.
Am I liable for the content of other websites if my website links to them?

If you allow website users to add links to other websites on your website, you can choose to limit your liability for the content of other sites that are not under your control.
What is a privacy policy and do I need one?

A Privacy policy or data protection policy is a statement of how you handle personal information given to you by your customers.

In the UK, the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR). When you run a website, you are likely to be handling personal information, because you’ll be keeping records of your customers or website users. A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected.

For more information, read Data protection.
What is a cookie policy and do I need one?

If you set cookies and choose to collect information from cookies, you must tell your users and explain what the cookies do and why you are collecting them. You must also get users’ consent. Consent must be actively and clearly given. Consider making a Cookie policy to communicate information about the cookies your website uses.
What counts as consent for cookies?

Valid consent must be freely given, specific and informed. It must involve some form of unambiguous positive action (eg ticking a box or clicking a link). You cannot show consent if you only provide information about cookies as part of a privacy policy that is hard to find, difficult to understand or rarely read. For more information, read Data privacy and cookies and the Information Commissioner’s Office’s (ICO’s) guidance on cookies.

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About Website Terms and Conditions

Learn more about making your Website Terms and Conditions

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How to make Website Terms and Conditions
Making Website Terms and Conditions online is simple. Just answer a few questions and Rocket Lawyer will build your document for you. When you have all of the details prepared in advance, making your document is a quick and easy process.

To make your Website Terms and Conditions you will need the following information:

Website details
- What are the details of the website owner (eg their legal structure, name and address)?
  - If the website owner is located in Scotland, which country's law will apply to these Website Terms and Conditions?
- What is the website address (ie the URL)?
- What is the website owner’s email address?
- Is the website owner VAT registered? If so, what is their VAT number?
Website use
- Do website users need to:
  - Register their details on the website? If so, do they need to make a password?
  - Pay fees for using the website?
- How are users allowed to use the website?
  - To view the website content on a computer screen?
  - To store the website content on a disk?
  - To print a copy of the content from the website?
  - To upload content to the website?
- Will the website carry links to other websites?
Other policies

Does the website have a Privacy policy and/or Cookie policy? If so, provide the relevant URL(s).
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Common terms in Website Terms and Conditions
Website Terms and Conditions protect your website and its users. To do this, this Website Terms template covers:

Introduction

This section identifies to whom the Website Terms and Conditions apply and identifies the relevant parties (ie the website owner and website users and not any employees of the website owner or consultants engaged by them).

In this section, all users are encouraged to read the Website Terms and Conditions before they use the website. By using the website, users are considered to be agreeing to the Website Terms and Conditions. If a user does not agree with the Website Terms and Conditions, they should stop using the website.

This section also sets out that users of the website must be at least 18 years old. By using the website, a user represents and warrants that they are at least 18 years old.

Intellectual property and acceptable use

This section sets out that all content on the website (apart from any content uploaded by users) belongs to the website owner (or their affiliates or partners). It clarifies that this website content is the owner’s intellectual property (IP) and that nothing on the website gives website users the right to use this IP.

This section further sets out what website users can do with the website and the website’s content and any associated rules and restrictions. For example, if website users can upload content to the website, rules include users’ being responsible for their own content and warranting that they have all of the rights to any uploaded content.

Prohibited use

This section sets out in what ways the website cannot be used by users. For example, the website cannot be used in any ways that are harmful, unlawful, illegal, abusive, harassing, threatening or against the law.

Registration

If relevant, this section sets out information related to registering to use the website. Examples include website users being required to provide correct and complete registration details and to inform the website immediately of any changes to the information provided. It also sets out when a user’s registration may be suspended or cancelled and how a user can cancel their registration.

Password and security

If relevant, this section explains that users must create a password when registering with the website. It also sets out when a change of password may be required (eg if there has been a security breach).

Links to other websites

If relevant, this section sets out that the website may link to other websites and clarifies that, unless otherwise specified, such links are not under the website owner’s (or their affiliates’) control. This section also sets out that the website owner does not assume responsibility for the content of any linked websites and that the inclusion of such links does not imply an endorsement by the website owner.

Privacy policy

This section appears if only a Privacy policy is in place. It explains that any use of the website is also governed by the privacy policy and provides a link to the policy.

Cookies policy

This section appears if only a Cookie policy is in place. It explains that any use of the website is also governed by the cookie policy and provides a link to the policy.

Privacy policy and cookies policy

This section appears if both a privacy policy and cookie policy are in place. It explains that any use of the website is also governed by these policies and provides a link to them.

Availability of the website and disclaimers

This section includes certain disclaimers about the website and any online facilities, tools, services or information provided on the website. Disclaimers are official statements clarifying that someone is not legally responsible for certain things. Examples of the disclaimers contained in these Website Terms and Conditions include:
- the website owner using reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, but not giving a warranty (ie a legally enforceable promise) to that effect
- the website owner not accepting any liability for any disruption or non-availability of the website
- the website owner reserving the right to alter, suspend or discontinue any part of the website
Limitation of liability

This section limits the website owner’s liability (ie responsibility) in relation to the website and use of the website. This limitation involves the owner excluding liability for:
- any business losses (eg loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities)
- loss or corruption of any data, databases or software
- any special, indirect or consequential loss or damage
It also clarifies that the website owner will not be liable in respect of any losses arising out of events beyond their reasonable control.

For more information, read Limitation of liability clauses.

General

This section covers certain boilerplate clauses which are included in most legal documents and which apply to the Website Terms and Conditions as a whole. Examples include:
- the website users not being able to transfer any of their rights under these Website Terms and Conditions to any other person
- the Website Terms and Conditions (along with any existing privacy and/or cookie polices) comprising the whole agreement
- specifying which country’s legal system must be used to resolve any disputes. This is the Agreement’s jurisdiction. This is necessary as the legal systems of England and Wales and the legal systems of Scotland are different
Website owner details

This section provides information about the website owner, including their name and address, registered VAT number (if applicable) and email address.

If you want your Website Terms and Conditions to include further or more detailed provisions, you can edit your document. However, if you do this, you may want a lawyer to review or change the Website Terms for you, to make sure they comply with all relevant laws and meet your specific needs. Ask a lawyer for assistance.
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Legal tips for making Website Terms and Conditions
Take steps to properly implement your Website Terms and Conditions

It is crucial that your Website Terms and Conditions are brought to the attention of all of your customers. This means that, after making the document, you must:
- make your Website Terms and Conditions available on your site, and
- bring them to the attention of your users
To ensure that your users see and read your Website Terms and Conditions, consider asking them to accept them. For example, by ticking an ‘I agree’ box. For more information, read Website terms of use.

Consider what other documents you should adopt

While making and publishing Website Terms and Conditions is an important part of running your website, this is not the only document you should make. You should also consider making:
- a Privacy policy, setting out how any information (and personal data) relating to website users will be handled
- a Cookie policy, setting out what cookies your website uses and why
- an Email footer and disclaimer, ie a statement contained in emails designed to protect you (ie the sender) from, for example, breaches of confidentiality
- Terms and conditions, setting out your general terms and conditions for the sale of goods or supply of services
For more information, read Online business regulations, Run an online business and E-commerce and follow our Running an online business checklist.

Understand when to seek advice from a lawyer

Ask a lawyer for advice:
- if this document doesn't meet your specific needs
- if your business is based outside England, Wales and Scotland
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