You must provide tenants with certain prescribed information within 30 days of receiving their deposit. This ensures tenants are made aware of their rights during and at the end of the tenancy. It includes:
- details of the tenancy deposit scheme
- information on how the deposit is protected
- how to apply to get their deposit back
- what to do if there's a dispute
You must also give the tenant:
- an up-to-date Energy Performance Certificate (EPC) for the property
- a current gas safety certificate and
- a copy of the Government's How to rent: the checklist for renting in England booklet, if the property is located in England only
If you don't give the tenant this information, you will not be able to serve a Section 21 (Form 6A) notice for England or a Section 21 notice for Wales upon them (if need be).