Returns Policy To Do's

Be legally confident before you sign. A Legal Pro can review your document to make sure it's correct and complete. It's FREE with a Rocket Lawyer membership. 

Need any amendments?

Can your customers return items from or to another country? Will you offer gift returns where people can return items using gift exchange notes?

Your document might need altering to meet your needs. Your Legal Pro can help you work out whether you need amendments when they conduct your review. You can use our bespoke legal drafting service to make amendments.

It's important to do everything necessary to make your document legal and complete. You need to: 

1. Check

2. Comply

3. Publish

4. Store  

For more details on each step, use the Returns Policy's Make it Legal Checklist:

Launching or updating your business' website? Make sure it's sleek, fast, and it sells. 

Make your website with our one of our partners:

Selling goods or services via your website? You need distinct terms and conditions to protect your business and comply with the law. 

Use our Terms and Conditions documents and FAQs:

Do you know how to legally chase payments? How to uphold consumer rights? When to use standard terms and conditions vs bespoke contracts?

It's important to be informed! 

Learn the fundamentals of managing customer relationships in Section 2 Chapter 1 of our free SME Legal Handbook:

You can also learn more from our free legal guides. Guides relevant to your Returns Policy include: 

1. Returning and refunding items

2. Consumer rights

3. Run a business online checklist