Communication is key to any relationship, even ones at work. One of the simplest ways to bridge the gap in communication between employee and employer is through your very own human resources (HR) department.
A 2013 survey titled Human Capital Management’s Employee Disconnect: A Global Snapshot, conducted by ADP Research Institute, revealed an extreme disparity in responses between these two groups (employees and HR/employers) for the same exact questions, illustrating a clear disconnect in today’s workforce.
So why is HR in such a confused state?
Employees and HR/employers were asked to rate the ease of getting work-related questions answered—in other words, how clear and accessible communication is within a company. The results? Fifty-six percent of employees and 79 percent of HR/employers rated the process as easy. As for the other 54 percent of employees? The rest claimed that 1) it’s difficult to receive clear communication from their HR/employer, or 2) they’ll be seeking a new job relatively soon.
These statistics should raise some serious red flags for any employer or HR professional. Because as any small business owner knows all too well, there’s already a huge challenge to find, recruit, and hire great employees. But many times, unfortunately, that mindset and/or pressure of impressing potential candidates usually stops right after onboarding. And what’s the point of hiring amazing talent if you can’t retain them?
Here, at Rocket Lawyer, we’re all about solutions, so we’ve come up with two simple ways to raise these depressing statistics, turn those frowns upside down, and make your employees feel truly appreciated at your own workplace:
Solution #1: Legal benefits
Health insurance is one of the biggest concerns in the U.S. today, and with great reason: Almost everyone will, like it or not, visit the doctor at least once in their life, even if it’s just for a quick flu shot. And the same goes for legal help.
But unlike health insurance, legal benefits are rarely offered by employers. Why is that? Statistics show that over 74 percent of your employers are likely to face at least one legal issue every year. And in our highly litigious society, we’re faced with issues like these everyday, such as:
- elder/parental care
- marriage, or divorce
- car accidents
- identity theft
- child care
- wills and estate planning
- renting an apartment, buying a property, or even selling a property
So demand doesn’t seem to be what’s stopping employers from offering benefits. And just like our health, like it or not, almost everyone will need to find a lawyer at least once in their life, even if it’s just for a quick consultation or question regarding their living will. If your employees aren’t familiar with the law, these issues can take up a lot of their time off work and at work.
With Rocket Lawyer’s Legal Benefits, you can give your employees a perk that they’ll actually use and need. The average U.S. attorney costs $284 per hour. Our price starts at $32 per employee a year. And don’t worry, whether your business is large or small, we have flexible pricing and customizable plans that will fit your business needs.
Once enrolled, your employees will have access to legal help, like talking to a lawyer who specializes in traffic law or creating a complete estate plan for their family, without the stress of running around to find a trusted legal expert and the right information. That’s comfort that’s hard to quantify.
Solution #2: HR education
The majority of small businesses are self-employed (77 percent, to be exact) and if you’re part of that number, it may be overkill to hire an HR professional. Or maybe, like every other department in your business, you’re running your own HR department too. And that’s okay, as long as you have the right tools, resources, and knowledge to keep in compliance with employment laws and to maintain some level of workplace satisfaction for your employees.
So why is HR education so important? Let’s say, you need to hire an independent contractor to do a few small projects. In that case, you’ll want HR knowledge to (1) stay compliant with employment laws because something as simple as misclassifying them as full-time employees could subject you to back taxes and penalties, and (2) protect your company, with something like that omnipresent non-disclosure agreement.
With Rocket Lawyer’s “HR Basics – Human Resources 101” guide, we explain what you should know, all in one place, from tips on how to prepare for a proper interview to workplace policies that need to be enforced in every business.
HR education won’t just benefit you as an employer. That same ADP survey clearly illustrates a disparity across the board: culture and values (50% vs 59%), compensation and benefits (46% vs 52%), senior leadership (42% vs 59%), career opportunities (35% vs. 41%), and HR function (39% vs 59%). So employees and HR/employers aren’t quite on the same page, much less the same book. With the proper knowledge of HR basics, you can be better prepared to close those gaps in communication that can benefit you, your employees, and ultimately, your business.
We hope these two solutions will make the road to happy employees a lot simpler so you and your employees can go back to what you do best: running your business.
What are you doing to make your employees happy and appreciated? Share your ideas below!