Manage medical records and insurance claims FAQs
If your provider doesn't have a specific form you need to submit to request a copy of your medical records, you can use our Medical Records Request letter. Be patient, it can take over a month to get your records and they may charge you a fee.
For the most part, access to your medical records is limited to only those who need access to provide care or to provide payment. If you are over 18 years of age, your parents should no longer have access without your permission. Your spouse or a close relative may have access if you are incapacitated. If you want to assign someone to manage your health care choices if you become unable, you can use a Health Care Power of Attorney document to appoint a health care proxy.
Tracking your medical insurance claims while undergoing treatment can be a nightmare; however, tracking your information can save you a lot of money if billing errors are made. While billing errors only account for a few percentages of all medical billing submissions, it does happen, and you may benefit from carefully tracking your medical insurance information.
You'll benefit from creating files to organize your medical correspondence. Items to track include:
If you choose to hire a person or service to manage and track your medical insurance information, make sure that they are trustworthy and capable.
If your medical provider is no longer in practice or the office you used to go to is no longer in business, you may still be able to obtain your records. By law, they are required to transfer your records to another provider for safekeeping or your records may be kept in a secure document storage facility.
If your provider did not inform you as to where your records would be sent, you can attempt to find them by contacting: