When the value of what you are claiming is below £5,000 and the case is not complex you can use the simple procedure. You can use this procedure without having to employ a solicitor. The most common types of claim are:
compensation for faulty services, for example by builders, dry cleaners, garages
compensation for faulty goods, for example consumer goods like televisions or washing machines which break down
disputes between landlords and tenants, for instance, rent arrears or compensation for not doing repairs
wages owed or money in lieu of notice.
If your claim is within the financial limits for the simple procedure but legally complicated, because it is hard to get evidence to prove your case, you may have to use different court procedures for which a solicitor will normally be required.
If you have a legally complicated case you should see an experienced adviser. If your claim is worth more than £5,000 it is advisable to use a solicitor to take any legal action. A solicitor may help you to solve the problem without going to court by using some form of alternative dispute resolution (ADR).