Re: Energy bill repayment plan with
I hold an account with you for the supply of. I do not currently know my account number, but my account is for energy supply to , , .
To my knowledge, I currently owe:
I am currently facing difficult personal circumstances. Specifically:
Consequently, I am currently unable to pay off this debt in one payment. If you require more information about my circumstances, please contact me to discuss the situation.
I request a new repayment plan. I am able to pay £ per towards the debt, which will discharge the debt in approximately. Ofgem requires that you consider my circumstances in relation to the debt, and that you work with me to agree on a repayment plan which takes my circumstances into account.
To help pay off my debt, I am also:
If my circumstances change and I am able to pay more per towards the debt, I will write to you to suggest an updated payment plan.
I would also like to request more information and support from you. Specifically:
Please reply to this letter within 10 working days confirming the new repayment plan, and supplying any further information which you think will be helpful.
I look forward to hearing from you.