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Re: Energy bill repayment plan with
I hold an account with you for the supply of. I do not currently know my account number, but my account is for energy supply to , , .
To my knowledge, I currently owe:
I am currently facing difficult personal circumstances. Specifically:
Consequently, I am currently unable to pay off this debt in one payment. If you require more information about my circumstances, please contact me to discuss the situation.
I request a new repayment plan. I am able to pay £ per towards the debt, which will discharge the debt in approximately. Ofgem requires that you consider my circumstances in relation to the debt, and that you work with me to agree on a repayment plan which takes my circumstances into account.
To help pay off my debt, I am also:
If my circumstances change and I am able to pay more per towards the debt, I will write to you to suggest an updated payment plan.
I would also like to request more information and support from you. Specifically:
Please reply to this letter within 10 working days confirming the new repayment plan, and supplying any further information which you think will be helpful.
I look forward to hearing from you.
Yours faithfully,
| _________________________________ | _________________________________ |
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This Energy Repayment Plan template covers:
who you (ie the account holder) are
how much money you owe your energy provider
how much money you can pay towards the debt per month or week
why you are requesting a different payment schedule
any other steps you are taking to help pay off your debt
any other support you require from your energy provider
An Energy Repayment Plan will help you and your energy provider to come to an agreement regarding energy payments owed. This Energy Repayment Plan is in the form of a letter that can be used to ask your energy supply to accept reasonable payments toward your energy bill.
Having this type of debt repayment plan in place can help you repay the money you owe without financially straining yourself too much. It can also help you avoid potential conflicts regarding money owed, as energy suppliers are required to:
consider your personal circumstances in relation to a debt, and
work with you to agree on a repayment plan taking into account your specific circumstances
Use this Energy Payment Plan to speak to your energy provider if you think:
they are charging you too much, or
you are struggling to afford your energy payments
This Plan can be used to negotiate a payment plan that is more suitable to your needs and circumstances.
Failing to negotiate a repayment plan that works for you may result in you falling behind on your payments and your energy supplier may require you to install a prepayment meter. Prepayment (or ‘pay-as-you-go’) meters require you to pay for energy before using it. In rare cases, your energy supply may even be disconnected.
A budget sheet is a document that sets out your income and spending over a specific time period (eg per month). Including a budget sheet when sending an Energy Repayment Plan to your energy supplier can help them better understand your financial situation.
You can take various steps to save money on your energy bills. Including:
making changes around your household (eg using energy-saving light bulbs, taking shorter showers or turning thermostats down)
making changes to your property (eg installing a smart meter or draught-proofing)
applying for hardship funds (ie charitable grants) to help cover your energy costs
seeking professional advice on how to reduce your energy use
For more information, read our Energy saving checklist.
Making an Energy Repayment Plan online is simple. Just answer a few questions and Rocket Lawyer will build your document for you. When you have all of the details prepared in advance, making your document is a quick and easy process.
To make your Energy Repayment Plan you will need the following information:
Party details
What is the name of the account holder (ie the person in whose name the energy account is held)?
What is the account number?
What is the address of the property?
What are the energy supplier’s details (ie name and address)?
Do you have a reference number for this issue? If so, what is it?
Energy
Does the energy supplier provide electricity and/or gas?
How much do you owe on your energy bill?
Repayment details
In instalments of what amount do you propose to repay the debt? What is the desired instalment frequency?
Why are you requesting a Repayment Plan?
Will you include a budget sheet?
How will you work towards paying the debt?
What information and support do you need from your energy provider?
Date
On what date is the Energy Repayment Plan sent?
Energy Repayment Plans should be used by those who owe money to their energy suppliers and who are requesting new payment plans. To do this, this Energy Repayment Plan covers:
Sender and recipient details
The start of the Energy Repayment Plan provides details of the account holder and their energy supplier, including their names and addresses.
Introduction
After the sender and recipient details, the Energy Repayment Plan provides an introduction to the issue. It sets out the details of the account holder and, where relevant, provides identification for the issue (ie by providing a reference and/or account number). It also outlines the type of energy the provider supplies to the account holder.
The body of the Energy Repayment Plan
The body of the Energy Repayment Plan sets out details relating to the payments that are owed and how the account holder wants to approach the issue. This includes:
the amount owed
why an alternative payment arrangement is being sought
a request for a new payment schedule in line with what the account holder can afford
if necessary, a request for more information and support
a request for a response within 10 working days
If you want your Energy Repayment Plan to include further or more detailed provisions, you can edit your document. However, if you do this, you may want a lawyer to review or change the Plan for you, to make sure it complies with all relevant laws and meets your specific needs. Ask a lawyer for assistance.
Consider attaching a budget sheet
A budget sheet sets out your income and spending over a specific period of time (eg one month or three months). By attaching a budget sheet to this Energy Repayment Plan, you can help your energy supplier better understand your financial situation. This may better help you work together to finalise a payment schedule that you can afford.
Understand when to seek advice from a lawyer
Ask a lawyer for advice if:
the document doesn't meet your needs or cover what you want
the energy supplier does not agree to the repayment terms
This Energy Repayment Plan is governed by the laws of England, Wales and Scotland.
