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Rocket Lawyer Editorial Policy & Processes

How we create content that helps you take confident legal action

How we create content that helps you take confident legal action

At Rocket Lawyer, we strive to make the law accessible for all by enabling business owners and individuals to take action with confidence. Our content—and the editorial policies and processes behind it—reflect our commitment to making legal topics accessible, trustworthy, and accurate as possible.

Our Values

Our editorial values—accuracy, accessibility, actionability, and trustworthiness—guide everything we create, so you can take confident legal action when it matters most.

Accuracy
In the legal world, accuracy isn’t optional—it’s essential. We ensure every piece of content is clear, reliable, and up to date, relying on reputable sources and expert review. While much of our content is reviewed by legal professionals and provides valuable information, it should not be taken as a substitute for personalised legal advice.
Accessibility
You shouldn’t need a law degree to understand your legal options. That’s why we use plain, conversational language, avoid unnecessary jargon, and break down complex topics into clear, practical steps.
Actionability
Legal knowledge should lead to action. Our content is designed to empower you—whether you’re starting a business, making a will, or resolving a dispute. Behind all our content is our commitment to helping you be Confidently Legal®.
Trustworthiness
We are transparent about our process and the limits of our content. Many guides and documents are created or reviewed by legal professionals, editors, and subject matter experts. In all cases, our editorial process is designed to ensure what we publish serves our members first.

Editorial Policies and Processes

Our editorial and legal teams work together to ensure that every piece of content is reliable, actionable, and up to date.

Processes

We follow a rigorous process to ensure everything we publish is trustworthy and easy to understand.

Our content is created by a diverse team—including in-house writers, external contributors, legal professionals, and occasionally, affiliate partners. We also use AI-assisted tools to help generate or refine content, but human experts are always responsible for review and approval.

We choose what to publish based on:

  • anonymised questions from Rocket Lawyer members
  • legal answers from our Legal Pros
  • feedback and trends gathered from customer support and surveys
  • insights from editorial and SEO strategy, including search trends and analytics

Every piece of content follows a structured editorial process:

  1. drafted by our editorial team or a trusted contributor
  2. reviewed by an editor for clarity and helpfulness
  3. reviewed, when appropriate, by a Legal Pro and/or subject matter expert for accuracy and compliance
  4. final check for readability, brand alignment, and publication readiness

In some cases, we publish affiliate partner content. These pieces are clearly labelled and are reviewed for alignment with our editorial standards.

Our editorial team maintains independence from business or partner influence. Content decisions are based on what serves our members—not on external relationships.

Commitment

The law can—and does—change. We work hard to keep our content current by regularly reviewing and updating existing pages based on:

  • legal and regulatory changes
  • member feedback
  • internal reviews and scheduled audits

Many of our pages include the date it was last updated, so you know how current the information is. You’ll also find sources to see where we got our information.

If you ever spot an issue or think something we’ve published needs correction or clarification, please let us know or email us at customer@rocketlawyer.co.uk. We take every report seriously and use it as an opportunity to improve.

Use of AI

At Rocket Lawyer, we believe AI tools can support our mission to make the law more accessible—but they are never a substitute for human judgment, expertise, or legal review.

We may use AI to assist with content development, such as:

  • brainstorming or structuring content drafts
  • summarising existing content
  • copy editing

However, every piece of content we publish is developed, reviewed, and revised by our team of editors and legal professionals to ensure relevance, clarity, and legal accuracy. No content is published without multiple rounds of careful human oversight and fact-checking.

We are committed to using AI responsibly and transparently, with the same goal that drives all our editorial processes: helping you be Confidently Legal®.

Security

At Rocket Lawyer, protecting your information is an essential part of building trust. We take a proactive approach to security and use industry-standard practices to safeguard customer data.

We take the security of your information seriously and implement appropriate technical and organisational measures to protect personal data in accordance with applicable UK data protection law.

We also encourage responsible disclosure. If you believe you've found a potential security vulnerability, please report it here so our security team can investigate or call our customer service team on 0800 756 3996 from Monday to Friday between 8am and 6pm.

Legal Disclaimers

The information provided on Rocket Lawyer is intended for general informational purposes only and is not legal advice. Reading our content does not create a lawyer-client relationship or any legal professional privilege.

If you need legal advice or assistance that is tailored to your specific situation, we may be able to connect you with a Legal Pro. Legal professional privilege is further addressed in the Legal Services Terms of Service.