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What is a Welcome Letter?

A Welcome Letter is a simple way to provide a touch of hospitality to your new tenants. Beyond being a nice gesture, your letter is an opportunity to restate critical terms of the lease or inform the moving party of helpful information - such as when garbage and recycling are collected or when street cleaning is. Chances are, you're never going to be required to send a Welcome Letter, but doing so can be an easy way to start an amicable relationship with your tenant. 
A Welcome Letter is a great way to welcome a tenant to their new home. As a landlord, you probably like to keep your tenants happy and informed, additionally, you don't want to have to answer the same questions each and every day. You may have included this information in the lease, but your tenants are busy, especially when they're in the middle of moving. A Welcome Letter can help you make the move smoother for your tenant and yourself. It's a good idea to start off a new relationship on the right foot, and a tenant-landlord relationship isn't any different. Giving your tenants a Welcome Letter is a simple gesture that can go a long way.

When to use a Welcome Letter:

  • You would like to welcome your new tenants to the property.
  • You want to provide your new tenants with basic information about the property.

Sample Welcome Letter

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Welcome Letter







Re: Moving In


Dear Tenant,




I hope the move-in process is going smoothly and that you are settling into your new residence quite nicely. I wanted to take this time to let you know a couple things about your new home and the responsibilities that come with it.


As discussed, the rent is and is due on the of the month. Payments should be sent to: , , .


If there is a maintenance issue with the property or if a repair is needed please notify me in writing as soon as possible, and we will schedule a repair time that works with each other's schedules.


I strongly recommend obtaining renters insurance to cover any damage or loss of personal property caused by fire, water damage, or theft to the property.


Additionally, I ask that you provide your current contact information, including your home, cellular, work and an emergency contact phone number. If you need to contact me for any reason, my phone number is . However, please only call between the hours of and except for emergencies.


Again, I hope you are happy with your new home and if there is anything that I can do to make the move-in process easier please do not hesitate to email or call.










Acknowledged by Landlord:




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