Question
Can I charge a cancellation fee if a client ends a project early?
What happens if a client backs out before the job is done—can I recover my time and costs?
Answer
It's frustrating when a client cancels after you've already invested time, effort, or money into their project. Whether you can charge a cancellation fee or keep part of the payment usually depends on your contract and applicable law.
If your agreement includes a cancellation clause or mentions non-refundable deposits, you may be in a stronger position. Those terms may support keeping part of the payment or charging a fee if the client ends the contract early, depending on the wording and local law.
Even without a clear clause, you may still be entitled to payment for the work you've already completed. Depending on the situation, if the client breaks the agreement, it may count as a breach of contract, and you could seek compensation for your losses.
To avoid similar issues in the future, consider the following for future projects:
- Add specific cancellation and refund terms to their contracts.
- Set up milestone payments based on project stages.
- Use deposits to help cover early costs or time reserved for the client.
These steps help you protect your business and avoid disputes when projects don't go as planned.
What to consider in your specific situation
While these general rules apply broadly, your rights may vary depending on your exact contract and local laws.
- The wording of your agreement and any cancellation clauses.
- The stage of work completed when the client pulled out.
- Local laws on contract enforcement and refunds.
- How much was paid upfront or as a deposit.
- Whether the client had a valid reason for ending the deal.
Since every situation is unique, you can use Rocket Copilot to get legal information about cancellation fees, or connect with a Legal Pro to learn more about your options.

At Rocket Lawyer, we follow a rigorous editorial policy to ensure every article is helpful, clear, and as accurate and up-to-date as possible. This page was created, edited and reviewed by trained editorial staff who specialize in translating complex legal topics into plain language, then reviewed by experienced Legal Pros—licensed attorneys and paralegals—to ensure legal accuracy.
Please note: This page offers general legal information, but not legal advice tailored for your specific legal situation. Rocket Lawyer Incorporated isn't a law firm or a substitute for one. For further information on this topic, you can Ask a Legal Pro.

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Cancellation terms specify when and how a contract can be canceled before it’s complete. These questions address deposits, penalties, protections for both parties, and what happens if work has already begun.
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Disclosures
- This page offers general legal information, not legal advice tailored for your specific legal situation. Rocket Lawyer Incorporated isn't a law firm or a substitute for one. For further information on this topic, you can Ask a Legal Pro.