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Software Support Contracts usually are made to lay out the agreed-upon terms for software support services that will be provided. Whether you are doing software installation or troubleshooting,... Read more

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Making a Software Support Contract

  • What is a Software Support Contract?

    Software Support Contracts usually are made to lay out the agreed-upon terms for software support services that will be provided. Whether you are doing software installation or troubleshooting, making this essential contract can make it easier for everyone to avoid conflicts in the future. When you build your Software Support Contract on Rocket Lawyer, you will have the option to activate Document Defense®, which enables an attorney to help you demand payment or enforce your rights.

  • Does a software support company always need to make Software Support Contracts?

    Regardless of whether the engagement is long- or short-term, it is important to capture the details of your agreements with the client in writing. Making this document could be a smart move for any software support technician due to the benefits listed below:

    • Fee requirements are clearly defined
    • Roles and responsibilities are understood by everyone
    • Neither party is surprised by how long the engagement lasts

    Anyone who fails to sign a Software Support Agreement can anticipate certain issues, including last-minute changes and questions about timing.

  • What information is necessary for a software technician to include in a Software Support Agreement?

    Specifics to add are:

    • The name and address of the client
    • What type of services will be delivered
    • How payment will be made
    • What the start and end dates are

    As you might hope, Software Support Contracts that you make with Rocket Lawyer also contain the standard legalese about the independent work relationship between the parties, liability for losses, and lastly, dispute resolution. While building your agreement, you also can select its state of jurisdiction. More personalization is permitted, as necessary.

  • What does it normally cost for a lawyer to write a Software Support Agreement?

    The good news is that you do not have to pay hundreds of dollars in fees to put your agreement in writing. When using the document tools on Rocket Lawyer, anyone can create a free Software Support Contract online today. Your contract will be constructed piece by piece, as you provide more information. Simply tap or click the button that says "Make document" to begin.

    If you have any particular questions or hesitations about how to move forward, talk to a lawyer. You may also wish to check out the other business legal documents in our library.

  • Am I required to do anything else after I draft a Software Support Contract?

    In order to make a Software Support Contract truly legal, you must sign it, electronically or otherwise. RocketSign® electronic signatures can help you do so. Your client should always get copies of your fully executed contract. With a membership, you also can save it in PDF format or as a Word document, make a copy, and print it as necessary.

  • Would anyone be able to review my Software Support Agreement before I sign?

    If you do it on your own, finding an attorney to comment on your agreement can be expensive. Some lawyers will not even accept requests to review a document that they didn't draft. If an attorney does offer to provide feedback about your document, they would still demand their standard fees for doing it. An easier way to double-check your document is through Rocket Lawyer attorney services. As a Premium member, you can get your contracts reviewed or send any questions. Whether you need to make another Software Support Agreement or other documents, Rocket Lawyer is by your side.

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