A client agreed to new payment terms verbally but now won’t follow through—what can I do?

In some cases, though, a verbal change might still be enforceable. If both sides clearly acted based on the new terms—called partial performance or waiver—a court may decide the change is valid. This depends on the facts and can vary by state.

What to do next:

• Check your contract for rules about making changes.
• Document who said what and when (texts, emails, or notes).
• Consider sending a written reminder or formal notice about overdue payment, such as a Demand Letter
• Explore whether a breach of contract claim might apply by reviewing your contract terms and local rules

For future projects, always confirm any changes in writing and have both sides sign. It helps avoid confusion and protects your business.

What to consider in your specific situation

Every case is different depending on your agreement, communication, and local laws. Factors that can change your next step include:

• The specific wording of your original contract.
• Whether it includes a “no oral modification” clause.
• The state laws that apply to your business.
• How much work was completed or delayed.
• Any written records supporting your verbal agreement.

Since every project and contract is unique, consider using Rocket Copilot or connecting with a Legal Pro to learn more about how verbal agreements and state rules could apply to your situation.