My AccountPrivacy Policy
Effective January 13th, 2014
Protecting your private information is our priority. This Statement of Privacy applies to the RocketLawyer.com website and governs data collection and usage. By using the RocketLawyer.com website, you consent to the data practices described in this statement.
Collection of your Personal Information
Rocket Lawyer Incorporated ("RLI") may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. If you purchase RLI products and services, we collect and store billing and credit card information. RLI may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. Rocket Lawyer will not delete customer information for paying members. However, Rocket Lawyer reserves the right to delete customer information for members with a free account status at any time.
Information about your computer hardware and software also may be automatically collected by RocketLawyer.com. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by RLI for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RocketLawyer.com website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RocketLawyer.com public message boards, this information may be collected and used by others. Regarding Rocket Lawyer’s Q&A product, communications between you and a participating attorney are not confidential. For quality assurance purposes, and in order to deliver the Rocket Lawyer services, Rocket Lawyer will have access to your communications with participating attorneys.
RLI encourages you to review the privacy statements of websites you choose to link to from RocketLawyer.com so that you can understand how those websites collect, use and share your information. RLI is not responsible for the privacy statements or other content on websites outside of the RocketLawyer.com and RLI family of websites.
Use of your Personal Information
RLI collects and uses your personal information to operate the RocketLawyer.com website and deliver the services you have requested. RLI will send one welcome email following registration to all registered patrons. We will also periodically send service updates to registered users.
RLI may also use your personally identifiable information to inform you of other products or services available from RLI and its affiliates. RLI may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
RLI does not sell, rent or lease its customer lists to third parties. RLI may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your explicit consent. In addition, RLI may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. RLI may share your information with third parties who perform tasks required to complete a purchase transaction. All such third parties are prohibited from using your personal information except to provide these services to RocketLawyer.com, and they are required to maintain the confidentiality of your information.
RLI does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
RLI keeps track of the websites and pages our customers visit within RocketLawyer.com, in order to determine what RocketLawyer.com services are the most popular. This data is used to deliver customized content and advertising within RocketLawyer.com to customers whose behavior indicates that they are interested in a particular subject area.
RLI websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RocketLawyer.com or the site; (b) protect and defend the rights or property of RLI; and, (c) act under exigent circumstances to protect the personal safety of users of RocketLawyer.com, or the public.
RLI uses tracking pixels to collect information that helps us provide our service to you. Please note that any "do not track" signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by RLI. In addition, other parties who perform data analytics for RLI, such as Google Analytics, may collect personally identifiable information about your online activities when you visit www.rocketlawyer.com or use our services. Third party affiliates of RLI may have different policies with respect to "do not track" signals and RLI makes no representations with respect to such policies.
Use of Cookies
The RocketLawyer.com website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RocketLawyer.com pages, or register with RocketLawyer.com site or services, a cookie helps RocketLawyer.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RocketLawyer.com website, the information you previously provided can be retrieved, so you can easily use the RocketLawyer.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RLI services or websites you visit.
Security of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access the Rocketlawyer.com website. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. You must immediately notify Rocket Lawyer of any unauthorized use of your account.
RocketLawyer.com secures your personal information from unauthorized access, use or disclosure. RocketLawyer.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Children Under Thirteen
RLI does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement
RLI will occasionally update this Statement of Privacy to reflect company and customer feedback. RLI encourages you to periodically review this Statement to be informed of how RLI is protecting your information.
Contact Information
Rocket Lawyer Incorporated welcomes your comments regarding this Statement of Privacy. If you believe that RocketLawyer.com has not adhered to this Statement, please Contact Us.
For more information, please review our Terms and Conditions and FAQ section.