Rocket Wallet® Terms of Service
November 15, 2021
Rocket Wallet is a Service offered by Rocket Lawyer Payments Inc. that enables users to send or receive payments in connection with legal documents. All uses of Rocket Wallet are subject to these Rocket Wallet Terms of Service and the General Terms (together, the “Terms”). The General Terms are incorporated herein by reference. Capitalized terms not defined in these Rocket Wallet Terms of Service have the meanings ascribed to them in the General Terms. If there is any conflict between the General Terms and these Rocket Wallet Terms of Service, the Rocket Wallet Terms of Service will control.
1. Payment Processing Partners
To enable the Rocket Wallet Service, Rocket Lawyer utilizes the services of third party vendors, including Stripe, Inc. (“Stripe”). To receive payments, the payee must have completed Stripe’s onboarding process, including acceptance of the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”), and have an active Stripe Connect account. By using Rocket Wallet, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.
2. Permitted Use
You may only use Rocket Wallet in a manner that complies with these Terms, the Stripe Services Agreement and all applicable laws and regulations. You must not use Rocket Wallet for any activity that is prohibited by these Terms, applicable law or the Stripe Services Agreement, including those activities listed on Stripe’s Restricted Businesses List and in the Acceptable Use Policy below. The payer and the payee using Rocket Wallet must be two independent parties and the payment made through Rocket Wallet must be made pursuant to an agreement between the parties that is documented in a legal contract, instrument or document. We reserve the right to limit or terminate your use of Rocket Wallet at any time without notice if we believe you may be using Rocket Wallet in violation of these requirements.
3. Information Collection
As a condition of Rocket Wallet enabling payment processing services through Stripe or other processors you agree (1) to provide complete and accurate information about you, your business and your payment transaction and (2) that Rocket Lawyer may share this information with its third party vendors and processors (including, as applicable, Stripe, Plaid and/or other vendors) as needed to process the transaction. Rocket Lawyer’s Privacy Policy explains what information is collected, used and transferred by Rocket Lawyer. By agreeing to these Terms or using the Rocket Wallet service, you consent to the collection, use and sharing of your information as set forth herein and in the Privacy Policy of Rocket Lawyer as well as the third parties noted above.
4. Fees
The Rocket Wallet fees include both the vendor payment processing fees and Rocket Wallet’s platform fees. The Rocket Wallet fees will be deducted from the amount the payee receives from the payer and will be paid to Rocket Lawyer prior to disbursement of funds to the payee. Fees for using Rocket Wallet are disclosed to the payee on the applicable payments or checkout page.
5. Taxes
The Rocket Wallet fees do not include any taxes of any nature, such as income, sales, value-added, use or other taxes, that may be assessed by any jurisdiction (“Taxes”). You are responsible for determining whether any Taxes apply to the payments you make or receive through Rocket Wallet, and it is your responsibility to comply with all applicable Tax laws, including the collecting and remittance of sales Taxes, where applicable. Rocket Lawyer is not responsible for determining whether any Taxes apply to your transaction, or for calculating, collecting, reporting, or remitting Taxes arising from any transaction.
You acknowledge that Rocket Lawyer may make certain reports as required by law to local, state and federal Tax authorities regarding transactions processed through Rocket Wallet.
6. Amount and Timing of Payment
Rocket Wallet’s purpose is to provide a convenient online way of making payments pursuant to legal documents. The amount and timing of payments made using Rocket Wallet are solely determined by the payer and the payee, as reflected in the legal document that forms the basis for the payment. Rocket Lawyer’s role is to execute the payment instructions agreed to by the payer and the payee. Rocket Lawyer and its partners and affiliates, and its and their respective officers, employees, directors, and, agents (collectively, “RL Representatives”) have no duty or responsibility for (a) determining whether performance has occurred under the applicable legal document, (b) controlling the amount or timing of payments that occur through Rocket Wallet, or (c) adjudicating disputes between the payer and the payee regarding Rocket Wallet payments.
By using Rocket Wallet, you agree that the payer and the payee are solely responsible for determining the amount and timing of payments using Rocket Wallet, and you will not sue Rocket Lawyer or any RL Representative in connection with any dispute arising from your use of Rocket Wallet.
7. Disclaimers; Indemnification
Rocket Lawyer does not provide an escrow service. The Rocket Wallet Service is provided on an “as is” and “as available” basis. By using Rocket Wallet and agreeing to these Terms, you assume all risks arising from the use of Rocket Wallet to execute your payment instructions. YOU AGREE THAT ROCKET LAWYER IS NOT A PARTY TO YOUR TRANSACTION, AND HAS NO OBLIGATION TO REVIEW ANY DOCUMENTS OR AGREEMENTS UPLOADED TO ROCKET WALLET. ROCKET LAWYER AND THE RL REPRESENTATIVES DISCLAIM ALL LIABILITY ARISING FROM THE FAILURE OF THE PAYER OR THE PAYEE TO PERFORM THEIR OBLIGATIONS OR MAKE PAYMENTS IN FULL. BY USING ROCKET WALLET AND AGREEING TO THESE TERMS, YOU AGREE NOT TO SUE ROCKET LAWYER OR ANY RL REPRESENTATIVE FOR ANY DISPUTE BETWEEN THE PAYER AND THE PAYEE. The payee is liable to Rocket Lawyer for (a) any chargeback or reversal of any Rocket Wallet transaction, and (b) all fees, costs, and expenses incurred by Rocket Lawyer with respect to any chargeback or reversal of any Rocket Wallet transaction. Further, the payer and the payee each, severally and not jointly, agree to indemnify and hold harmless Rocket Lawyer and all RL Representatives to the maximum extent permitted by applicable law for any damages, losses, costs or expenses (including attorney fees) incurred by Rocket Lawyer or any RL Representative in connection with a dispute between the parties to a Rocket Wallet transaction.
8. Avoiding Disputes
If you have a dispute with another party regarding a transaction conducted using Rocket Wallet, each party agrees to use good faith efforts to resolve the dispute informally and promptly. If you cannot resolve your dispute informally through communication with the other party, you may elect to discuss the matter with your attorney. Rocket Lawyer is not your attorney and cannot represent either party in a dispute over a Rocket Wallet transaction. Accordingly, we urge you to carefully review the payment amounts, timing and other terms and conditions in your legal document, and double check that they are correctly entered into Rocket Wallet, before you finalize your Rocket Wallet payment instructions or make any payment. You are solely responsible for ensuring that the payment amounts and terms entered into Rocket Wallet are correct and accurately reflect the terms of your legal document. You are encouraged to consult with qualified counsel to help assist in interpreting the terms of your legal document. Rocket Lawyer disclaims any duty to ensure that you correctly reflect the terms of your legal document in your Rocket Wallet payment instructions. If there is any dispute between you and Rocket Lawyer arising from your use or attempted use of Rocket Wallet, the dispute shall be subject to the arbitration provisions and the class action waiver as provided in the General Terms.
9. Acceptable Use Policy
The following users and uses of Rocket Wallet are prohibited. This list may be updated by Rocket Lawyer at any time in its sole discretion. In certain cases, the users or uses listed below may be eligible for processing with prior written approval from Rocket Lawyer on a case-by-case basis. However, for the avoidance of doubt, illegal products or services are never eligible to use Rocket Wallet.
- Individuals or entities identified on government sanctions lists i.e., OFAC, OSFI, etc.
- Individuals or entities outside the acquirer’s area of use
- Companies without a meaningful presence in the country in which they are formed
- Sale of products or services that are not lawful in both the buyer’s and seller’s jurisdictions
- Sale of counterfeit or expired medical or dental devices or products not approved by regulatory entities
- Uncollectible or bad debt
- Investment & credit services
- Money and legal services (excluding law firms or attorneys collecting funds for fees owed to them)
- Virtual currency or stored value
- Counterfeit or unauthorized goods
- Gambling payments
- Regulated or illegal products or services
- Pornography, adult content or adult services
- Get rich quick schemes
- Mug shot publication or pay-to-remove sites
- No-value-added services, high-risk businesses or multi-level marketing
- Sale of prescription drugs without a valid prescription or pharmacy licenses in both the merchant and the cardholder jurisdiction, including claims that the drugs are “research chemicals” or “research kits”
- Blood products, bodily fluids, or human growth hormones in any form including synthetic or products marketed as herbal
- Drugs or other controlled substances and related paraphernalia; pseudo-pharmaceuticals; substances designed to mimic illegal drugs such as synthetic or designer drugs
- Sale of contact lenses without a valid prescription
- Tobacco products
- Sale, promotion or distribution of products with unproved or doubtful efficacy (including but not limited to slimming pills and body enhancers)
- Video game or virtual world credits
- Use in a manner inconsistent with or prohibited in the Stripe Services Agreement or equivalent or other applicable payment processing partner agreement
- Any category or practice prohibited by the card networks
- Firearms, ammunition or deadly weapons
- Government IDs and licenses, including replicas and novelty items
- Unlicensed lotteries or gambling services
- Products, services or materials that incite violence, hatred or racism or are considered obscene
- Products, services or materials that promote, encourage or facilitate illegal activities (included but not limited to essay writing services, sale of CD keys, sale of empty Nintendo DS game cards)
- Items incorporating proprietary rights (included but not limited to any Intellectual Property Rights) belonging to third parties without full permission; goods or services that infringe the intellectual property rights of a third party
- Unregistered charities
- Timeshares or property reservations (off and on plan)
- File hosting and sharing services (including resellers of such services)
- Legal services where an attorney is processing any type of “Escrow” (e.g., an attorney may only process first-party payment for its own legal services fees)
- Third party processing or payment aggregation; aggregating, factoring or laundering transactions for an unapproved person or entity (i.e., a person or entity other than themselves who has not been pre-approved in writing by Rocket Lawyer)
- Payment or merchant aggregation or load balancing to circumvent card network rules such as the chargeback or fraud monitoring programs