Rocket Wallet® Terms of Service
Rocket Wallet is a Service offered by Rocket Lawyer Payments Inc. that enables users to send or receive payments in connection with legal documents. All uses of Rocket Wallet are subject to these Rocket Wallet Terms of Service and the General Terms (together, the “Terms”). The General Terms are incorporated herein by reference. Capitalized terms not defined in these Rocket Wallet Terms of Service have the meanings ascribed to them in the General Terms. If there is any conflict between the General Terms and these Rocket Wallet Terms of Service, the Rocket Wallet Terms of Service will control.
Payment Processing Partners
Payment processing services for Rocket Wallet are provided by a third party vendor, Stripe, Inc. (“Stripe”) and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By using Rocket Wallet, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.
Permitted Use
You may only use Rocket Wallet in a manner that complies with these Terms, the Stripe Services Agreement and all applicable laws and regulations. You must not use Rocket Wallet for any activity that is prohibited by these Terms, applicable law or the Stripe Services Agreement, including those activities listed on Stripe’s Restricted Businesses List and in the Acceptable Use Policy below. We reserve the right to limit or terminate your use of Rocket Wallet at any time without notice if we believe you may be using Rocket Wallet in violation of these requirements.
Information Collection
As a condition of Rocket Wallet enabling payment processing services through Stripe or other processors you agree (1) to provide complete and accurate information about you, your business and your payment transaction and (2) that Rocket Lawyer may share this information with its third party vendors and processors (including, as applicable, Stripe, Plaid and/or other vendors) as needed to process the transaction. Rocket Lawyer’s Privacy Policy explains what information is collected, used and transferred by Rocket Lawyer. By agreeing to these Terms or using the Rocket Wallet service, you consent to the collection, use and sharing of your information as set forth herein and in the Privacy Policy of Rocket Lawyer as well as the third parties noted above.
Fees
Rocket Wallet enables the parties to a transaction to determine who pays the Rocket Wallet fees. Fees for using Rocket Wallet are disclosed to the party paying the fees on the applicable payments or checkout page and will be deducted prior to disbursement of funds to the payee. Amounts charged are inclusive of both the vendor payment processing fees and Rocket Wallet’s platform fees.
Amount and Timing of Payment
Rocket Wallet’s purpose is to provide a convenient online way of making payments pursuant to legal documents. The amount and timing of payments made using Rocket Wallet are solely determined by the payer and payee, as reflected in the legal document that forms the basis for the payment. Rocket Lawyer’s role is to execute the payment instructions agreed to by the payer and payee. Rocket Lawyer and its personnel, agents and subsidiaries have no duty or responsibility for (a) determining whether performance has occurred under the applicable legal document, (b) controlling the amount or timing of payments that occur through Rocket Wallet, or (c) adjudicating disputes between payer and payee regarding Rocket Wallet payments.
By using Rocket Wallet, you agree that the payer and payee are solely responsible for determining the amount and timing of payments using Rocket Wallet, and you will not sue Rocket Lawyer or its subsidiaries, affiliates, processing partners, personnel or agents in connection with any dispute arising from your use of Rocket Wallet.
Disclaimers; Indemnification
Rocket Lawyer is not an escrow service. The Rocket Wallet Service is provided on an “as is” and “as available” basis. By using Rocket Wallet and agreeing to these Terms, you assume all risks arising from the use of Rocket Wallet to execute your payment instructions. ROCKET LAWYER DISCLAIMS ALL LIABILITY ARISING FROM THE FAILURE OF PAYER OR PAYEE TO PERFORM THEIR OBLIGATIONS OR MAKE PAYMENTS IN FULL. BY USING ROCKET WALLET AND AGREEING TO THESE TERMS, YOU AGREE NOT TO SUE ROCKET LAWYER OR ITS PERSONNEL OR SUBSIDIARIES FOR ANY DISPUTE BETWEEN THE PAYER AND PAYEE. Further, you agree to indemnify and hold harmless Rocket Lawyer and its personnel and subsidiaries to the maximum extent permitted by applicable law for any damages, losses, costs or expenses (including attorney fees) incurred in connection with a dispute between the parties to a Rocket Wallet transaction.
Avoiding Disputes
Accordingly, we urge you to carefully review the payment amounts, timing and other terms and conditions in your legal document, and double check that they are correctly entered into Rocket Wallet, before you finalize your Rocket Wallet payment instructions. You are solely responsible for ensuring that the payment amounts and terms entered into Rocket Wallet are correct and accurately reflect the terms of your legal document. You are encouraged to consult with qualified counsel to help assist in interpreting the terms of your legal document. Rocket Lawyer disclaims any duty to ensure that you correctly reflect the terms of your legal document in your Rocket Wallet payment instructions. If there is any dispute between you and Rocket Lawyer arising from your use or attempted use of Rocket Wallet, the dispute shall be subject to arbitration as provided in the General Terms.
Acceptable Use Policy
The following uses of Rocket Wallet are prohibited. In certain cases, businesses listed below may be eligible for processing with prior written approval from Rocket Lawyer on a case-by-case basis. However, for the avoidance of doubt, illegal products or services are never eligible to use Rocket Wallet.
- Individuals or entities identified on government sanctions lists i.e., OFAC, OSFI, etc.
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Individuals or entities outside the acquirer’s area of use
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Companies without a meaningful presence in the country in which they are formed
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Sale of products or services that are not lawful in both the buyer’s and seller’s jurisdictions
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Sale of counterfeit or expired medical or dental devices or products not approved by regulatory entities
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Uncollectible or bad debt
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Investment & credit services
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Money and legal services (excluding law firms or attorneys collecting funds for fees owed to them)
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Virtual currency or stored value
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Counterfeit or unauthorized goods
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Gambling payments
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Regulated or illegal products or services
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Pornography, adult content or adult services
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Get rich quick schemes
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Mug shot publication or pay-to-remove sites
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No-value-added services, high-risk businesses or multi-level marketing
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Sale of prescription drugs without a valid prescription or pharmacy licenses in both the merchant and the cardholder jurisdiction, including claims that the drugs are “research chemicals” or “research kits”
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Blood products, bodily fluids, or human growth hormones in any form including synthetic or products marketed as herbal
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Drugs or other controlled substances and related paraphernalia; pseudo-pharmaceuticals; substances designed to mimic illegal drugs such as synthetic or designer drugs
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Sale of contact lenses without a valid prescription
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Tobacco products
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Sale, promotion or distribution of products with unproved or doubtful efficacy (including but not limited to slimming pills and body enhancers)
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Video game or virtual world credits
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Use in a manner inconsistent with or prohibited in the Stripe Services Agreement or equivalent or other applicable payment processing partner agreement
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Any category or practice prohibited by the card networks
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Firearms, ammunition or deadly weapons
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Government IDs and licenses, including replicas and novelty items
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Unlicensed lotteries or gambling services
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Products, services or materials that incite violence, hatred or racism or are considered obscene
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Products, services or materials that promote, encourage or facilitate illegal activities (included but not limited to essay writing services, sale of CD keys, sale of empty Nintendo DS game cards)
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Items incorporating proprietary rights (included but not limited to any Intellectual Property Rights) belonging to third parties without full permission; goods or services that infringe the intellectual property rights of a third party
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Unregistered charities
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Timeshares or property reservations (off and on plan)
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File hosting and sharing services (including resellers of such services)
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Legal services where an attorney is processing any type of “Escrow” (e.g., an attorney may only process first-party payment for its own legal services fees)
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Third party processing or payment aggregation; aggregating, factoring or laundering transactions for an unapproved person or entity (i.e., a person or entity other than themselves who has not been pre-approved in writing by Rocket Lawyer)
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Payment or merchant aggregation or load balancing to circumvent card network rules such as the chargeback or fraud monitoring programs