We have updated the terms and conditions of our Rocket Lawyer On Call® Service Level Agreement that apply to your use of the platform and products and services provided by Rocket Lawyer. Please read the Service Level Agreement carefully as it governs the relationship between you and Rocket Lawyer and by continuing to use Rocket Lawyer, you are agreeing to be bound by the updated terms and conditions. If you have questions, comments, or concerns, please contact us at firstname.lastname@example.org.
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A Rocket Lawyer member has a legal question, so they contact us. Some quick questions can be answered online, while others will require a conversation with attorney.
We put them in touch with an On Call® attorney who practices in the right field for a free 30-minute consultation, which may include reviewing a short legal document.
If the issue is too complex to be solved in half an hour, the attorney can choose to keep
working with the member at the pre-negotiated On Call® price: 40% off their hourly rate, or 10% off their flat free.
The member's problem is solved and the attorney gains a satisfied client. Win-win!
"Rocket Lawyer is helping level the playing field for people who would not be in a position to have competent representation."
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