What is a Complaint Letter to a Company?

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If you'd like to a make a complaint to a company that you've dealt with, you can use a Complaint Letter to a Company to help provide the essential details, and get the results you want. There are two basic steps you'd make—first, you'd contact the person or business who'd provided the service or sold the good to you, and explain the problem and how'd you'd like the issue resolved (refund, exchange etc); and second, if this is unsuccessful, you would ask to speak with a supervisor or manager. If you have no luck with this person, you can then use a Complaint Letter to a Company, which should be addressed to the company's president, or its consumer office (if it has one).

Use the Complaint Letter to a Company document if:

You want to take a complaint about services or a product to a company's headquarters.
You want to resolve a problem regarding a product or service that has not been resolved at the local level.

Poor service, or products, can be disappointing, costly, or even dangerous. A Complaint Letter to a Company can be your formal way of getting the issue resolved. Although, hopefully, complaints may get addressed at the local level, this doesn't always happen. You may need to take an issue to a company's headquarters, and this is where a Complaint Letter to a Company can be very useful, as you can have the details documented. A Complaint Letter to a Company helps you keep things professional so you can become a satisfied customer.

Other names for this document: Complaint Letter to a Business, Letter of Complaint to a Company

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