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Free Solve Customer Problems Using Company Policy

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Dear _________________:

 

Customers occasionally need to _________________. When this occurs, we try to make the situation as easy and painless as possible for them. In order to facilitate _________________, we ask that you follow the procedure described below.

 

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And remember, listen, listen, listen, and smile, smile, smile. You'll be rewarded with a happy customer.

 

Sincerely,

 

 

 

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