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Free Reimbursement for Shoddy Merchandise

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Dear _________________:

 

Last week I received in the mail the enclosed _________________, which I had purchased on _________________ at _________________.

 

This item is shoddily manufactured and does not work. This is not the first time that I have purchased merchandise from your store that was second-rate merchandise, but I do hope it will be the last.

 

Do not bother replacing this item. I want my money back. As you can see from the photocopy of the receipt, which I have enclosed, I paid _________________ for this product.

 

Thank you for your prompt attention to this problem.

 

Sincerely,

 

 

 

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