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Free Overcome Proposal Objections - Bad Experience

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_________________, _________________ _________________

 

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_________________, _________________ _________________

 

Dear _________________:

 

I appreciate your candor in sharing with me your concerns about working with our company. Considering the experience you had with our representative a few years ago, I can understand your reluctance to work with us again.

 

All of the concerns you voiced were valid -- and all have been addressed by the management here at _________________ in the years since _________________.

 

We have now made the following changes: _________________.

 

_________________, I know it's hard to forget a bad experience, but please give us the opportunity to demonstrate to you that we have changed. If you are dissatisfied in any way with the service you receive, we will give you a full refund. Thanks for considering our proposal.

 

Sincerely,

 

 

 

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