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Free Handling Complaints - Warranty No Longer Effective

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_________________, _________________ _________________

 

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_________________, _________________ _________________

 

Dear _________________:

 

We have received your letter of _________________, in which you state that you wish to invoke the warranty on your _________________.

 

I certainly regret that the _________________ is not working. However, if you refer to your warranty slip, you will note that the warranty expired on _________________. Thus, we cannot _________________ it under warranty.

 

If you would like our mechanics to fix it without the warranty, please let us know. We would also be glad to refer you to licensed repair shops in your area. Using a local shop may be more cost-effective and convenient for you

 

Sincerely,

 

 

 

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