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Free Explain Billing Errors - Correction and Apology

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Dear _________________:

 

In reviewing your accounts for the months of _________________, we discovered a billing error.

 

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Here's what we have done to correct the error: _________________

 

We apologize for any inconvenience that this error might have caused you. We look forward to serving you in the future.

 

Sincerely,

 

 

 

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