Free Legal Letters

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Ad Agencies
- Customer Request for Trial Offer
- Hiring an Agency on Evaluation Basis
- Hiring an Agency with Different Approach
- Hiring an Agency with General Specifications
- Hiring an Agency with Most Creative Presentation
- Letter to Editor - Correct Bad Impression
- Letter to Editor - Response to Negative Industry Publicity
- Letter to Editor - Thank You for Accurate Event Coverage
- Letter to Official Urging Favorable Vote on Bill
- Request for Newspaper Rates and Area Circulation Stats
- Request for Newspaper Rates and Layout Capabilities
- Request for Special Print Ad Rates
- Request for TV Rates
- Response to Ad Inquiry about Introductory Offer
- Response to Ad Inquiry about Services
- Termination of Ad Agency - Effective Immediately
- Termination of Ad Agency for New Ideas
- Termination of Ad Agency on Good Terms
- Thank You for Printing Article Clarifying Specific Situation
- Thank You for Printing Article with Related Article Enclosed
- Thank you for Printing Article with Resources
Advertising--Broadcast/Print
- Endorsement Request to Civic Leader
- Letter to Editor about Negative Release
- Letter to Editor in Ethnic Defense
- Letter to Elected Official
- Newsletter Ad to New Subscriber
- Notice about Future Celebrity Speaker
- Notice about Future P.R. Events
- Notice about Upcoming P.R. Ad to Editor
- Notice of a Future Sales Brochure
- Notice of Company TV Coverage
- Notice of Future Company Speech
- Notice of Good News Broadcast
- Notice of Release of New Sales Brochure
- Notice of Upcoming Company Newsletter
- Notice to Customer of Upcoming Ad
- Notice to Employees of Ad Campaign
- Press Release for Local Business Sponsor
- Press Release Honoring Business Leader
- Response to Negative TV Coverage
- Thank You Letter to Editor
- Thanks for Media Support Over Controversial Issue
- Thanks for Media Support Over Difficult Issue
- Upcoming Institution Press Release
Announcements
- Address False Rumors - Affecting Company Morale
- Address False Rumors - Discredit
- Address False Rumors - Provide Information Source
- Address Rumors - Establishing Information Source
- Address True Rumors - Employee Forum
- Address True Rumors - Explanatory Letter
- Anniversary of Business - Customer Appreciation Day
- Anniversary of Business - Customer Appreciation Sale
- Announce Acquisition and Reassure Employees
- Announce Acquisition with Assurance to Employees
- Announce Company Event for Families with RSVP
- Announce Company Event for Family and Friends with RSVP
- Announce Company Event with RSVP
- Announce Company Sale by Owner
- Announce Employee Leaving and Temporary Replacement
- Announce Employee Leaving for Graduate School
- Announce Employee Leaving with No Explanation
- Announce Merger - Consult Manager about Job Opportunities
- Announce Merger with No Definite Employee Specifics
- Announce Merger with Possible Employee Reallocations
- Announce New Benefits - Voluntary Enrollment
- Announce New Benefits During Open Enrollment
- Announce New Policy by a Regulator
- Announce New Policy Requested by Employees
- Announce New Policy with Questions to Supervisor
- Announce Promotion with Expanded Responsibility
- Announce Sales Report - Request for Ideas
- Announce Sales Review - Good News
- Announce Sales Review - Mixed Results
- Announce Staff Meeting - Lunch Following
- Announce Staff Meeting - Mandatory
- Announce Staff Meeting Agenda - Guest Speaker
- Announce Staff Reduction and Request Employee Cooperation
- Announce Staff Reduction Due to General Industry Downturn
- Announce Staff Reduction with Specific Date
- Announce Transfer to New City Branch
- Announcement - Mandatory Training
- Announcement - Ongoing Training Program
- Announcement - Special Training Program
- Appreciation - Award and Friendship
- Appreciation - Presentation of Award
- Appreciation - Presentation of Award #2
- Cancellation - Training Due to Conflict
- Cancellation - Training with Cancellation Fee
- Cancellation - Training with Request for Future Dates
- Confirmation - Meeting Agenda and Request for Preparation Needs
- Confirmation - Meeting Agenda and Special Issues
- Confirmation - Meeting Attendance and Supplies
- Confirmation - Monthly Luncheon
- Confirmation - One-on-One Meeting Agenda
- Confirmation - Training with Questions about Preparation
- Confirmation - Training with Required Information Sheet
- Confirmation - Training with Special Diet Request
- Delegate New Responsibilities - Adding Related Area
- Delegate New Responsibilities - Assurance of Assistance
- Delegate Responsibilities - Request to Accept
- Employee Benefits Program - Enrollment Offering New Options
- Employee Benefits Program - Exclude Former Benefit
- Employee Benefits Program - Offer New Benefit
- Introduce New Employee and Luncheon Meeting
- Introduce New Employee and Request Warm Welcome
- Introduce New Employee with Qualification Summary
- No Knowledge of Rumors - Assume Future Information
- No Knowledge of Rumors - Offer to Supply Relevant Information
- No Knowledge of Rumors - Reliable Source
- Notification of Replacement Account Representative
- Postpone Meeting - Due to Current Business Commitments
- Postpone Meeting - Regularly Scheduled
- Reorganization - Encourage Employees to Stay
- Reorganization - To Keep Pace and Reassure Employees
- Reorganization Announcement - Keep Employees Posted
- Request New Responsibilities - New Skills
- Request New Responsibilities - Positive Work Record
- Standard Policy Statement - Major Change
- Standard Policy Statement - Raising Current Standards
- Standard Policy Statement - Specific Regulation
Communication
- Admit Your Own Business Errors
- Admit Your Own Errors
- All Purpose Letter
- Appointment Cancellation
- Bad Errors of Others
- Bids - Accepting Price
- Bids - Accepting Property Purchase
- Bids - Rejecting
- Bids - Rejecting Proposed Price
- Confirm Appointment at Your Office
- Confirm Attendance at an Event
- Confirm Phone Call
- Confirmation - Event Attendance
- Confirmation - Meeting
- Confirmation - Regular Meeting
- Confirmation for Appointment at Prospective Client's Office
- Core Structure for All Complaint Response Letters
- Cover Letter for Customer Service Questionnaire
- Cover Letter for Questionnaire
- Decision Not to Do Business
- Decision Not to Do Business Based on Professional Advice
- Decision to Do Business Internally
- Decline an Applicant Interview
- Decline Sales Rep Appointment
- Directives about Covering Vacation Time
- Directives about Delivery Items
- Follow-up Reminder - Meeting Organizers
- Follow-up Reminder - Personal Meeting
- Follow-up Reminder - Promised Service
- Grant Approval to Employee
- Grant Approvals to Customer
- Information Providing for Certain Topic
- Information Providing Requested Material
- Information Refusing about Clients
- Information Refusing Regulated Topic
- Information Requesting a Monthly Company Report
- Information Requesting Magazine Article
- Introduction of Outside Services Company
- Introduction of Temporary Services
- Introductions of Outside People
- Introductions of Outside People #2
- Negative Replies to Borrowing Requests
- Negative Replies to General Request
- Negative Replies to Tuition Waiver
- Open Bid Soliciting
- Pointing Out Needed Repairs in Building
- Pointing Out Problems to Provider
- Postpone Meeting Due to Unforeseen Circumstances
- Referrals Offering for Another Business
- Referrals Offering to Peers
- Referrals Requesting by Our Company
- Referrals Requesting from Customer
- Request Approval for a New Program
- Request Approval from Manager
- Request Cooperation for a Company Tour
- Request Cooperation in Community Event
- Request to Check Records
- Request to Vendor - Stop Collection Agency
- Response to Complaints When at Fault
- Response to Complaints with Further Instructions
- Response to Complaints Without Admitting Fault
- Response to On Hold Phone Complaints
- Response to Unsatisfactory Service Complaints
- Sealed Bid Soliciting for Vendor
- Tactfully Pointing Out Errors
- Thank You for Answering Research Questionnaire
- Thank You for Answering Service Questionnaire
- Thank You for Sponsorship
Community Service
- Business Owner's Introduction of New Firm to Community
- Introduce Added Service - Trial Offered
- Introduce Firm to Community - Advertising Unique Business to Area
- Introduce Firm to Community - Before Public Opening Date
- Introduce Firm to Community - Directed to Special Customer
- Introduce Firm to Community - Service Experience
- Introduce Firm to Community - Short Ad
- Introduce New and Improved Product - Trial Offer
- Introduce New Product - Special Customer Group
- Introduce New Service - Specific Customers
- Introduce New Service Firm to the Community
- Introduce Service to Local Area - Trial Coupon Offer
- Open House Invitation - Learn Customer Needs
- Open House Invitation - Local Residents
- Open House Invitation - Meet Staff
- Present Gifts - Community Service Organization
- Present Gifts - Special Community Servant Help
Credit/Collections
- Cancel Credit Advising Customer - COD Status
- Cancel Credit Advising Customer - Future Credit Options
- Cancel Credit and Setting Up Monthly Payments
- Collection Letters - Customer in Default, Request Minimum Payment
- Collection Letters - Stating Specifics of Bill
- Collection Letters - Threat of Legal Action
- Complaint to Institution - Rate Increases
- Correct Balance Due to Our Oversight in Billing
- Correct Billing Errors
- Explain Billing Errors - Correction and Apology
- Harsh Request for Payment - Hold Shipments
- Harsh Request for Payment - Threat of Legal Action
- Harsh Request for Payment - Valued Customer
- Investigation of Wrongful Charge - Reduce Payment by This Amount
- Investigations of Wrongful Charge - Proof of Credit Card Receipt
- Offer Credit - Immediate Approval and Standard Terms
- Offer credit - Limit Reviews, Special Payment Terms
- Offer Credit - Listing Special Payment Terms
- Polite Request for Payment - Explain Additional Charges
- Polite Request for Payment - Invoice
- Polite Request for Payment - Prompt
- Polite Request for Payment - Reminder of Amount Due
- Refuse Credit - Business on COD Basis
- Refuse Credit - No Options for Further Business
- Refuse Credit - Offer of Cash Basis
- Request for Payment of Overdue Dues
- Respond to Collection Letter - Erroneous Bill
- Respond to Collection Letter - Payment of Overdue Bill
- Respond to Collection Letter - Proof of Payment
- Warning of Collection Agency - Many Payment Requests
- Warning of Collection Agency - No Payment by Specified Date
Customer Affairs
- Accept and Confirm Contract Changes
- Accept Contract Changes
- Amendment of Bid - New Terms
- Amendment to Price Quote - Cost Increase
- Amendment to Proposal - Client Changes
- Anniversary of Relationship - New Customer
- Anniversary of Relationship - Old Customer
- Announce New Location - Open House Invitation
- Announce New Location - Same Hours and Services
- Announce New Name and Services
- Cancel Product Line - Introduce New Line
- Cancel Product Line - Reminder to Change Current Catalog
- Cancel Specific Product Line
- Change in Services
- Closing or Confirming Sale
- Closing or Confirming Sale - Clarification of Terms
- Closing or Confirming Sale - New Customer
- Confirm Order with Changes
- Confirm Requested Changes - Cost and Date Changes
- Confirm Service Agreement Terms
- Confirm Terms with Signature Request
- Confirmation of Spec Changes
- Cover Letter - Proposal with Company Information
- Customer Satisfaction Survey Cover Letter
- Customer Satisfaction Survey Letter - Request Comments
- Customer Satisfaction Survey Letter - Returned Survey Gift
- Decision Not to Do Business - Legalities
- Decision Not to Do Business - Other Projects
- Delay Orders - Missing Information 1
- Delay Orders - Missing Information 2
- Delay Orders - Natural Disaster
- Delay Orders - Outside Situation
- Delay Orders - Processing Backorders Soon
- Farewell - Customer Going to Competitor
- Farewell - Customer Moving Out of Area
- Farewell - Retiring Customer
- Fill Orders - Special Requests
- Follow-up to Sale - Enclosed Proposal for Next Step
- Holiday Greetings - Employees
- Holiday Greetings - Former Customer
- Holiday Greetings - Good Customer
- Holiday Greetings - New Year
- Holiday Greetings - Regular Customer
- Holiday Greetings - Share Prosperous Year
- Holiday Greetings - Thanksgiving
- Holiday Greetings - Year End
- Inactive Account - Disgruntled Customer
- Inactive account - Disgruntled Customer, Order Error
- Inactive Account - Uninterested Customer - Request to Visit
- Inactive Account - Uninterested Customer - Show New Product
- Introduce Improved Services - Additional Cost
- Introduce New Sales Rep - Fellow Employees
- Introduce New Sales Rep - Inactive, Disgruntled Customer
- Introduce New Sales Rep - Summary of Qualifications
- Introduction of New Services
- Invoice - Entire Project
- Invoice - First Half of Project
- Invoice - First Installment
- Invoice - General
- Mutual Interest or Relationship Building Invite - Social Event
- Mutual Interest or Relationship Building Invite - Speaker
- Mutual Interest or Relationship Building Invite - Training Event
- No Bid - Conflict of Interest
- No Bid - Current Business Overload
- No Bid - Lack of Expertise
- Notice of Price Decrease
- Overcome Bad Business Objections - Product Benefits
- Overcome Bad Business Objections- Special Payment Options
- Overcome Bad Experience Objection - New Sales Rep
- Overcome Bad Experience Objection - Outline Remedies
- Overcome Bad Experience Objections - Appeal to Accept Changes
- Overcome Good Enough Objections - Comparison to Quality
- Overcome Good Enough Objections - Product Surpasses Existing
- Overcome Next Time Objections - Deadline Price Offer
- Overcome Next Time Objections - Price Savings
- Overcome Price Objections - Quality, Warranty Assurance
- Overcome Price Objections - Superior Product
- Overcome Price Objections - Unique Features
- Overcome Procrastination Objections - Busy Customer
- Overcome Procrastination Objections - Future Price Deadline
- Overcome Procrastination Objections - Presentation
- Policy Change - Employee Request
- Policy Change - Improve Customer Service
- Policy Change - Returns Abuse
- Rate Increase - Improvement of Services
- Rate Increase - Increase in Costs
- Recognize Customer Achievement
- Recognize Customer Achievement - Attaining a Goal
- Recognize Customer Achievement - Receipt of Award
- Refuse Unprofitable Business - Attorney, Accountant Advice
- Refuse Unprofitable Business - Incompatibility
- Request Customer Commendation Letter
- Request Customer Commendation Letter - Offer to Draft Letter
- Request for Second Chance
- Request for Second Chance - Admission of Error
- Request for Second Chance - Rectify Rudeness
- Request Phone Verification of Order
- Request Reply on Status of Proposal
- Request Status of Proposal or Presentation
- Respond to Customer After Losing Sale
- Respond to Customer After Losing Sale - Additional Information
- Submission of Bid - Customer Specification
- Submit Price Quote with Product Specifications
- Thank You - Follow Up Letter
- Thank You - Introduction of Related Product
- Thank You - Participating in Survey
- Training Program Proposal Letter
Dealing with Complaints
- Handling Complaints - Acknowledgment of Bad Incident
- Handling Complaints - At Fault
- Handling Complaints - Contract Terms Dispute
- Handling Complaints - Delivery Company Responsible
- Handling Complaints - Delivery of Custom Order
- Handling Complaints - Further Action Intended
- Handling Complaints - Incident with Rude Employee
- Handling Complaints - Investigation in Process
- Handling Complaints - Lost Order with Gift Compensation
- Handling Complaints - No Confirmation of Incident
- Handling Complaints - Note Documenting Experience Included
- Handling Complaints - Offer Simple Solution
- Handling Complaints - Phone Personnel
- Handling Complaints - Unsuitable Use of Product
- Handling Complaints - Warranty No Longer Effective
- Handling Complaints - Warranty Still Effective
- Handling Misunderstanding - Explain Customer's Situation
Discipline
- Change in Tracking Employee Hours Due to Abuse
- Dismissal - Employee Adaptability Problem
- Dismissal - Employee Not Qualified
- Dismissal - Following Performance Warnings
- Dismissal - Recommendation Offered
- Dismissal - Severance Package Explanation
- Dismissal - Severance Package Explanation #2
- Implementation - New Attendance Policy Due to Abuse
- Policy Change Due to Employee Abuse
- Policy Change Due to Lunch Hour Abuse
- Reprimand - Dress Code Due to Customer Complaints
- Reprimand - Dress Code with Conservative Attire Request
- Reprimand - Dress Code with Request to Conform
- Reprimand - Excessive Lunch Breaks to Valued Employee
- Reprimand - Excessive Lunch Breaks with Pay Deduction Threat
- Reprimand - Excessive Sick Days with Health Exam Recommendation
- Reprimand - Excessive Use of Sick Days
- Reprimand - Sick Days Used with Pay Deduction Hereafter
- Reprimand - Smoking on Company Property
- Reprimand - Smoking on Company Property #2
- Reprimand (Final) - Excessive Lateness
- Reprimand (First) - Excessive Lateness
- Reprimand (Second) - Excessive Lateness
- Retraction of Lunch Policy Due to Abuse
- Smoking Policy Change Due to Employee Abuse
- Smoking Policy Change Due to Outside Agency
- Termination of Privileges Due to Abuse
Employee Development
- Announce Training Classes - Sales Technique
- Announce Training Classes - Update Staff Skills
- Combat Negative Media Coverage - Company Visibility
- Combat Negative Media Coverage - Discredit Key Claims
- Combat Negative Media Coverage - Unequivocal Denial
- Encourage Continued Education
- Encourage Continued Education with Gratuity
- Offer Assistance by Setting Up Conference
- Offer Assistance to Stressed Employee
- Offer Assistance with Customer Calls
- Reassure Staff after Losing Sale
- Reassure Staff after Losing Sale - Compliment Efforts
- Reassure Staff after Losing Sale - Value Individual Worth
- Request for Training Class to Learn Procedure
- Request Help from Colleague
- Request Help from Colleague #2
- Request to Tutor Sales Rep - Lacks Expertise
- Request to Tutor Sales Rep - Needs Coaching
- Request Training Class for Staff with Special Needs
- Request Training Class with Particular Interest
- Share Leads and Giving Prospect to Competitor
- Share Leads Received from a Client
- Share Leads with Fellow Employees
- Share Lleads when Businesses Overlap
- Share Positive Media Coverage about Company
- Share Positive Media Coverage about Featured Product
- Solve Customer Problems Using Company Policy
- Solve Customer Problems with Customer Service Principles
- Solve Customer Problems with Empathy
- Solve Team Problems - New Team Structure
- Solve Team Problems - Outside Presence at Meetings
- Solve Team Problems with Communication Guidelines
- Solve Team Problems with Team Meetings
- Thank You for Training
- Thank You for Training - Increased Ability
- Thank You for Training #2
Human Relations (from subordinates)
- Accept Resignation - Extended Wishes for Medical Recovery
- Accept Resignation - Form Letter
- Accept Resignation - Highest Regard
- Accept Resignation - Regrets to Valued Employee
- Leave of Absence Request - College Degree Completion
- Leave of Absence Request - Family Death
- Leave of Absence Request - Medical Treatment
- Leave of Absence Request - Unpaid Maternity Leave
- Medical Benefits Request - Additional Professional Support for Claim
- Medical Benefits Request - Authorization for Additional Services
- Medical Benefits Request - Reconsider a Denied Claim
- Offer Resignation - Failed Drug Test
- Offer Resignation - Preserve Professional Integrity
- Request Promotion - Document Disagreement with Evaluation
- Request Promotion - Fill Position of Retiree
- Request Promotion - Solicit Help with Plans
- Request Promotion - Temporary to Permanent Basis
- Request Raise - Increased Work Load and Seniority
- Request Raise - Offer to Upgrade Skills
- Request Raise - Sales Performance
- Request Raise and Assessment of Evaluation
- Request Transfer - Join Work Partner in Another City
- Request Transfer - Opening in Another City
- Request Transfer - Specific Branch for Health Reasons
- Request Transfer - Spouse's Job Offer
- Resignation - Health Reasons
- Resignation - Job Advancement
- Response to Commendation - Appreciation of Support
- Response to Commendation - Hope to Prove Worthy
- Response to Commendation and Letter Acknowledgment
- Response to Condolences
- Response to Condolences for Family Member
- Response to Congratulations and Generosity
- Response to Congratulations from Friend
- Response to Congratulations with Support from Friend
- Thank You - Condolences and Flower Gift
Human Relations (to subordinates)
- Anniversary Date of Employee - Recognition of Team Player
- Anniversary Date of Employee with Gift
- Anniversary Date of Employee with Gift #2
- Appreciation of Staff Work
- Appreciation of Staff Work for Super Job
- Appreciation of Staff Work from Outside Company
- Appreciation of Staff Work on Difficult Project
- Birthday Congratulations
- Birthday Congratulations with Birthday Present
- Commendations to Outside Agency for Excellent Service
- Commendations to Outside Staff for Service after Disaster
- Commendations to Outside Staff for Work on Special Event
- Commendations to Program Chairperson
- Commendations to Program Chairperson for Event Success
- Commendations to Speaker for Keynote Address
- Commendations to Speaker for Noting Special Topics
- Commendations to Speaker for Special Qualities
- Commendations to Staff from Management
- Commendations to Staff Highlighting Individual Contribution
- Commendations to Staff on Overcoming Special Difficulties
- Commendations with Appreciation to Chairperson
- Condolences in Brief Form
- Condolences when Deceased Was Not Personally Known
- Condolences with Related Memories of Deceased
- Congratulations - Adoption of Baby
- Congratulations - Birth of Baby
- Congratulations - Birth of Baby #2
- Congratulations on Civic Achievement from Specific Associates
- Congratulations on Civic Achievement in General Recognition
- Congratulations on Engagement
- Congratulations on New Business - Offer of Support
- Congratulations on New Job - Promotion with Announcement Date
- Congratulations on New Job - Promotion with Training Dates
- Congratulations on Opening New Business
- Congratulations on Publication - Acknowledgment of Hard Work
- Congratulations on Publication - Request for Autographed Copy
- Congratulations on Receipt of Award
- Congratulations on Receipt of Award #2
- Congratulations on Retirement to Long Time Employee
- Congratulations on Retirement with Appreciation for Contributions
- Congratulations on Service Award - Recognition of Time Served
- Congratulations on Service Award for Community Service
- Congratulations on Wedding
- Inform Staff Member of Promotion
- Inform Staff Member of Promotion and Offer Assistance
- Inform Staff Member of Promotion and Orientation Meeting
- Inform Staff Member of Promotion Showing Confidence in Ability
- Inform Staff Member of Raise and Reclassification
- Inform Staff Member of Raise as of Next Pay Period
- Inform Staff Member of Raise by Department Order
- Inform Staff Member of Raise upon Completion of Prereq
- Inform Staff Member of Transfer - Company Relocation
- Inform Staff Member of Transfer - Department Merger
- Inform Staff Member of Transfer - Department Move
- Inform Staff Member of Transfer - Temporarily to New City
Internal Affairs
- Anniversary of Client's Business and Wish for Further Prosperity
- Anniversary of Client's Business from Opening Date
- Christmas Holiday Greetings to Customer
- Christmas Holiday Greetings to Employees
- Employee's Anniversary
- Farewell - Departing Employee after Difficult Relationship
- Farewell - Resigning Employee Accepting New Position
- Farewell - Resigning Employee with Company Conflicts
- Farewell - Resigning Employee with Personal Problems
- Farewell - Retiring Employee
- Farewell from Employee Leaving for Better Job
- Get Well Soon
- Get Well Soon to an Employee
- Hanukah Holiday Greetings to Customer
- Happy Anniversary to a Client
- Holiday Greetings - Jewish
- Holiday Greetings at Thanksgiving
- Holiday Greetings to Another Company
- Holiday Greetings to Customer Business
- Holiday Greetings to Individual
- Nonsectarian Winter Holiday Greetings
- Nonsectarian Winter Holiday Greetings - Regular Customer
- Nonsectarian Winter Holiday Greetings - Special Customer
- Performance Appraisals for Further Improvement
- Performance Appraisals for Performance Bonus
- Performance Appraisals for Promotion
- Performance Appraisals for Regular Evaluation
- Spring Holiday Greetings to Former Customer
- Thank You - Gift
- Thank You for Delivered Gift
- Thank You to Employee for Good Job
- Thank You to Friend for Special Gift
- Welcome to New Employee for Senior Employment
- Welcome to New Employee in Normal Staffing
- Welcome to New Employee in Staff Position
- Welcome to New Employee with Impressive Credentials
Job Application
- Accept Employment and Terms
- Accepting Employment Offer and Return Forms
- Accepting Employment Offer with Confirmation of Benefits
- Acknowledging Receipt of Resume and Filing Same
- Acknowledging Receipt of Resume for Job Opening
- Applicant Salary Requirements Declined
- Applicant Salary Requirements Declined #2
- Application Declined - Background
- Application Declined - Lack of Credentials
- Application Declined - Unsuitable Qualifications
- Application Declined with Future Application Denied
- Ask for Character Reference Especially Integrity
- Ask for Character Reference with Special Ability
- Ask for Character Reference wth Special Requirements
- Decline Employment - Changed Interests
- Decline Employment - Compensation
- Decline Employment - Present Position
- Decline Employment - Previous Offer
- Decline Employment - Relocation
- Decline Reference
- Decline Reference - Company Policy
- Decline Reference - Confidentiality
- Declining a Promotion
- Employment Offer - General Terms
- Employment Offer - Specific Terms
- Employment Offer for Senior Position
- Hiring Recommendation - Consultant
- Hiring Recommendation - Internal
- Hiring Recommendation - Internal with Request for Interview
- Introduce Business Consultant
- Introduce Friend
- Introduce Qualified Person for Job Opening
- Job Notice - Public
- Job Notice to Employees
- Job Posting - Internal
- Negative Job Reference - Restricted to Term and Title
- No Employment Openings - With Possibility of Future Interview
- No Employment Openings for Applicants
- No Employment Openings for Applicants #2
- No Employment Openings for Applicants #3
- Positive Job Reference - Restricted to Term and Title
- Recruitment Letter - Graduating College Seniors
- Recruitment Letter - Placement Office for Specific Position
- Recruitment Letter - Placement Office to Gifted Students
- Recruitment Letter - Students with Special Expertise
- Reference for Good Employee
- Respond to Job - Qualifications
- Respond to Job Ad with Extensive Experience
- Respond to Job Ad with Qualifications for a Future Position
- Thank You - Interview
- Thank You - Interview #2
- Thank You - Interview #3
Legal
- Amendment to Contract Document
- Cancel Letter of Intent
- Cancel Letter of Intent to Unsuitable Firm
- Changes to Original Contract Cover Letter
- Contract Change Letter
- Demand for Contract Clarification
- Demand for Paragraph Clarification in Contract
- Instruction to Buy Stocks, Bonds or Mutual Funds
- Instruction to Sell Stocks or Bonds
- Law Firm Records Transfer - Demand
- Law Firm Transfer of Records - Demand
- Overdue Contract Renewal
- Overdue Contract Renewal #2
- Participation Agreement with Specifics
- Permission - Granting for a Fee
- Permission - Granting for Free
- Refuse Permission for Company Facility
- Refuse Permission for Use of Client Likeness
- Request Permission to Alter Previous Contract
- Request Permission to Use Company Facility
- Request to Review a Legal Document
- Request to Review a Legal Document - Will
- Resolve Participation with Issue Clause
- Response to Lawsuit Threat and Stop Payment
- Response to Lawsuit Threat by Counter Suit
- Response to Lawsuit Threat with Document Verifications
- Response to Lawsuit Threat with Stop Payment
Management
- Announce Sales Awards Based on Sales Levels
- Audit Letter Requesting Consistency
- Audit Letter Showing Accounting Errors
- Birthday Greetings
- Birthday Greetings - Company Gift
- Birthday Greetings - Team Member
- Change in Commission Structure - Minor Changes
- Change in Commission Structure - New Terms
- Change in Commission Structure - Old vs New
- Change in Policy - Due to Business Goals
- Change in Procedure - Impletmetation Description
- Changes in Policy - Based on Extensive Research
- Changes in Procedure
- Changes in Procedure - Address Unpopular Changes
- Changes in Procedure - List Requirements and Changes
- Changes in Travel Plan - Due to Client Meeting
- Changes in Travel Plan to Include a Key Client
- Cut Expense Letter from Business Owner to Staff
- Decrease in Sales Territory to Improve Service
- Decreasing Territory
- Employee Course Evaluation - Negative
- Employee Course Evaluation - Positive
- Full Cooperation Request for Gov't Agency Inspection
- Handling Changes in Billing Policy
- Incentive Award Offer - Excellence in Sales
- Incentive Award Offer - Meeting Target Sales
- Inspection Announcement of Government Agency Visit
- Inspection Notice - Random Plant Inspection
- Inspection Notice - Scheduled Inspection
- Internal Procedure Changes
- Introduce New Safety Precautions Due to Work Changes
- Introduce New Safety Rules Due to Increased Accidents
- Investigation Notice of Alleged Internal Wrongdoing
- Invitation to Hear Motivational Speaker
- Invitation to Hear Motivational Speaker - First Come Basis
- Invitation to Hear Motivational Speaker - Second Time
- Invoice Cover Letter
- Invoice Fee Explanation
- Justify Expenses from Professional Firm to Client
- Justify Expenses to Supervisor
- Keeping an Eye on Travel Expenses
- Negative Adjustment Due to Incorrect Invoice
- Negative Adjustment Due to Our Error
- New Marketing Campaign - Announcement and Request for Help
- New Marketing Campaign - Next Program Phase
- New Marketing Campaign - Request Employee Help
- New Marketing Campaign - Request Sales People to Help
- Offer Suggestions to Manager
- Offer Suggestions to Manager - Improve Conditions
- Offer Suggestions to Manager - Increase Business
- Permanent Territory Change
- Positive Credit Adjustment to Customer Inquiry
- Positive Customer Credit Adjustment
- Professional Journal Query to Submit Article
- Professional Journal Query to Submit Article #2
- Recommendation of Service Company
- Recommendation of Vendor
- Reimbursement Request - Credit Card Expenses
- Reimbursement Request - Travel Expenses
- Request Employee Suggestions
- Request for Cooperation to Gov't Agency Investigation
- Request Professional Service to Reduce Expenses
- Request Regular Employee Suggestions
- Request Suggestions from Staff for New Ideas
- Respond to Employee Suggestions - Implement Idea
- Respond to Suggestions - Cost Preventative
- Respond to Suggestions - Idea Not Feasible
- Respond to Suggestions - Implementing on Trial Basis
- Sales Territory Change - Temporary
- Share Information - Enjoyment
- Share Information - Recent Conversation
- Specifications and Order Confirmation
- Specifications to Inform Supplier - Friendly Tone
- Specifications to Researchers from Company Manager
- Specifications to Supplier - Blunt Tone
- Streamline Productivity Procedures
- Supply Referrals for Departing Employee
- Supply Referrals for Departing Sales Rep
- Watching Internal Business Expenses
- Welcome New Sales Rep
- Welcome New Sales Rep - Background and Team Assignment
- Welcome New Sales Rep - Credentials
Notices
- Account Balance - Customer Error
- Account Balance - Our Error
- Annual Stockholders' Meeting - Key Issues
- Annual Stockholders' Meeting #1
- Change in Credit Terms - Adding Fee
- Change in Credit Terms - Less Favorable
- Change in Credit Terms - More Favorable
- Change of Address - Acknowledge
- Change of Address - Notification
- Change of Address - Request Additional Information
- COD Terms for New Customer
- COD Terms for Slow-Paying Customers
- Credit Acknowledgment to New Customer
- Credit Limit - Raise to Valued Customer
- Credit Limit - Reduction to Slow-Paying Customer
- Default Loan Letter and Legal Action Threat
- Default of Loan Payment
- Delay in Order - Backorder Notice
- Delay of Scheduled Delivery Date
- Delayed Delivery in Out-of-Stock Item
- Dishonored Check - Redeemable by Cash Payment
- Dishonored Check - Redeemable by Cashier Check
- Dishonored Check - Redeemable by New Check Plus Fee
- Disputed Balance and Investigation
- Mail - Document Lost
- Mail - Misdirected
- Mail -Undeliverable
- Notification - Past Due Payment
- Refund for Returned Goods
- Reimbursement Claim - Damaged Goods
- Reimbursement for Moving Company Damages
- Reimbursement for Shoddy Merchandise
- Replacement for Damaged Goods
- Replacement for Defective Goods
Personnel Issues
- Announce Company Q&A Meeting
- Announce Mandatory Attendance Meeting
- Announce New Policies
- Announce New Policies - Inform Customers of Change
- Announcement - New Service
- Announcement - Service Rate Changes
- Announcement - Service Rates
- Announcement - Service via Fax
- Annual Employee Meeting
- Annual Stockholders' Meeting #2
- Apology for Missing a Meeting
- Cancel a Meeting
- Cancel a Scheduled Meeting - Now Unnecessary
- Complaint of Poor Service and Merchandise
- Complaint to Subordinate Expressing Disappointment
- Complaints about Service and Unreturned Phone Calls
- Complaints to Peers about Customer Treatment
- Complaints to Peers about Unfinished Project
- Complaints to Superiors about Harassment
- Complaints to Superiors about Harassment #2
- Confirm Speaker with Honorarium - Specialized
- Confirm Speaker without Honorarium - Meeting
- Confirmation - Meeting with Special Materials Included
- Decline Attendance - Lack of Interest
- Decline Attendance - Prior Commitment
- Invitation to Speaker with Honorarium
- Invitation to Speaker without Honorarium
- Invite Employees to Make Suggestions
- Invite Employees to Submit Ideas
- Meeting Confirmation
- Offer Suggestions to Supervisor
- Offering to Speak at Meeting
- Recommend Someone for an Interview
- Recommend Someone for an Interview for Certain Job
- Reply Negatively to Impractical Suggestions
- Reply Negatively to Vacation Suggestions
- Reply Positively to Good Suggestions
- Reply Positively to Report with Suggestions
- Reply Positively to Suggestions with Implementation Plans
- Request Employee to Record Executive Committee Minutes
- Sorry for Being Late to Meeting
- Sorry for Being Late to Meeting #2
- Sorry for Missing a Meeting
- Suggestion Concerning Lost Benefits
- Thank You for Speaking Opportunity
- Thank You for Speaking Opportunity #2
Professional Relations
- Freedom of Information Act Info Request from Business
- Freedom of Information Act Info Request from Individual
- Inform Payee of Stop Payment on Check
- Inform Payee of Stop Payment on Check #2
- Inquiries - Bank in Specific Areas
- Inquiries - Creditor Needed by Specific Date
- Inquiries - Franchiser about Operation Policies
- Inquiries - Legal Services from Company Counsel
- Inquiries - Suppliers Listing Information Needed
- Inquiries - Utility Company and Deregulation Changes
- Inquiries - Venture Capitalists from Firm
- Inquiries - Venture Capitalists from Owner
- Inquiries about Car Leasing Firm
- Inquiries about Creditor Needed ASAP
- Inquiries about Medical Plans by Individual
- Inquiries about Medical Plans from Company
- Inquiries about Office Lease - Concise Form
- Inquiries about Office Lease - Explicit Terms
- Inquiries to Bank in General Terms
- Inquiries to Car Leasing Agency
- Inquiries to Franchiser about Parent Company
- Inquiries to Legal Services from Individual
- Inquiries to Suppliers for Backup Service
- Inquiries to Utility Company Charges and Services
- Instructions to Stop Payment on Check
- Membership Fees Now Due
- Membership Fees Now Due #2
- Membership Fees Past Due
- Request to Exchange Mailing Lists with Matched Business
- Request to Exchange Mailing Lists with Non-Competitor
- Request to Repair - Extended Warranty
- Request to Repair - Manufacturer's Warranty
- Return Item - After "Free" Trial and Unpaid Invoice
- Return Item - After Trial for Full Refund
- Sorry for Billing Error - Will Adjust Account Balance
- Sorry for Billing Error We Found
- Sorry for Delay in Shipment with New Arrival Date
- Sorry for Error in Ad
- Sorry for Error in Ad - Newspaper Editor Response
- Sorry for Out of Stock Item - Backorder
- Sorry for Out of Stock Item - Shipment Delay
- Sorry for Poor Service
- Sorry for Poor Service - Plan to Improve
- Sorry for Rudeness
- Sorry for Rudeness - Employee Needs Training
- Sorry for Rudeness #2
- Sorry for Shipment Delay - Transit Delay
- Thank You - Company
- Thank You - Employee
- Thank You - Teacher
Promotional
- Accept Invitation - Ask if Preparation Needed
- Accept Invitation - Special Invitation Only Event
- Accept Invitation to Speak - Prerequisites, No Honorarium
- Accept Invitation to Speak-Confirmation of Topics
- Announce New Brochures Listing All Products, Services
- Announce Upcoming Ad - Attached Coupon
- Announce Upcoming Ad - Featuring New Product
- Announce Upcoming Broadcast - Featuring Company
- Announce Upcoming Broadcast - Featuring New Product
- Announce Upcoming Confidential Report, Newsletter
- Announce Upcoming Newsletter Request - New Article Suggestions
- Announce Upcoming Press Release
- Announce Upcoming Press Release - Special Events
- Announce Upcoming Speech - Company Future
- Announce Upcoming Speech - Notable Person
- Announce Updated Product Brochure
- Decline Invitation to Event - Interest in Future Invitations
- Decline Invitation to Event - No Reason
- Decline Invitation to Event - Prior Commitment
- Decline Invitation to Speak - Conflict
- Decline Invitation to Speak - Schedule Conflict
- Invitation - Honored Speaker
- Invitation - Listing Highlights
- Invitation - Organization Members
- Invitation - Speak at Special Interest Event
- Invitation to an Event
- Invitation to Speak
- Offering a Free Presentation
- Sorry We Missed You - Free Gift
- Sorry We Missed You - Promise of Future Contact
- Sorry We Missed You - Trade Show
- Trade Show Booth - Invitation
- Trade Show Booth - Invitation of Industry Leader
- Trade Show Booth - Invitation to See New Products
- Trade Show Follow Up - Additional Information About Particular Line
- Trade Show Follow Up - Promise of Future Contact
- Trade Show Follow Up - Requested Information Enclosed
Proposals
- Confirmation of Construction Contract Agreement
- Confirmation of Contract Agreement for Training Sessions
- Confirming an Agreement with Vendor
- Confirming an Agreement with Vendor #2
- Cover Letter - Partial Work Report
- Cover Letter - Proposal
- Cover Letter - Proposal #2
- Cover Letter - Report Inquiry
- Cover Letter - Specific Price Quote
- Cover Letter - Suggested Price Quotes
- No Response Follow-up to General Proposal Request
- No Response Follow-up to General Proposal Request #2
- Objectives - Confirm Original Proposal
- Objectives - Confirm Project
- Objectives - Project Summarized
- Our Product - Customized Reasons to Buy
- Our Product - Demonstration
- Our Product - Endorsements
- Our Product - First in Field
- Our Product - Home Use
- Overcome Proposal Objections - Bad Experience
- Overcome Proposal Objections - Bad Experience #2
- Overcome Proposal Objections - Business is Bad
- Overcome Proposal Objections - Customer Indifference
- Overcome Proposal Objections - Delay in Customer Decision
- Overcome Proposal Objections - Lack of Business
- Overcome Proposal Objections - Price
- Overcome Proposal Objections - Product Comparison
- Overcome Proposal Objections about Limited Time Offer
- Overcome Proposal Objections from Satisfied Prospect
- Overcome Proposal Objections with Current Supply Price
- Overcome Proposal Objections with Last Chance Offer
- Progress Report on Partial Project Completion
- Progress Report on Schedule Delay
- Request to Extend a Complicated Proposal Deadline
- Request to Extend Proposal Deadline Date
- Request to Vendor - Submit General Proposal
- Request to Vendor - Submit Proposal with Specifications
- Response to Bid Request - Accept
- Response to Bid Request - Decline
- Thank You for Quote Opportunity
- Thank You for Quote Opportunity - Naming Special Services
- Transmittals
- Transmittals for Review
Prospecting New Customers
- Appeal to Niche Market - Money Saving Offer and Consultation
- Appeal to Niche Market - Target Impending Need
- Appeal to Special Interest Group - Ease Job Stress Offer
- Approach Evasive People
- Approach Evasive People - Product Buying Opportunity
- Approach Evasive People - Suggest Special Business Opportunity
- Approach Prospects - Highlight Valuable Offer
- Approach Prospects when Name Unavailable
- Contact Potential Customer - Free Incentive
- Contact Potential Customers - Basic Information
- Discount Offer
- Discount Offer - Biannual
- Discount Offer - Limited time
- Discount Offer - Valued Customers Only
- Follow-up Phone Call - Options for New Projects
- Follow-up Phone Call - Requested Information
- Follow-up Phone Call - Requesting Appointments
- Incentives for Buying More
- Incentives for Early Purchases
- Introductory Letter Requesting Phone Contact
- Invitation to Company Tour
- Invitation to Company Tour - Familiarize with Personnel Operations
- Lead In - Introductory Phone Call
- Lead In - Phone Call
- Marketing Your Service Using Key Words
- Offer Services to Special Interest Group
- Offer Services to Special Interest Group - Customized
- Price Incentive for Limited Time Quantity Purchase
- Price Incentive for Quantity Purchase
- Price Incentives for Quantity Purchase
- Reactivate Former Customer - Introduce New Product
- Reactivate Former Customers
- Reactivate Former Customers after Change of Service
- Reminder to Buy
- Reminder to Buy - Restating Benefits
- Reminder to Buy with Order Number
- Special Privileges for Special Customers
- Special Service for Good Customers
- Special Service for Valued Customers Only
- Welcome to New Customer
- Welcome to New Customer with Special Services Available
Public Relations
- Anniversary of Firm - Invitation to Private Sale
- Anniversary of Firm - Invitation to Show
- Announce New Location of Branch Office
- Announce New Location with Open House
- Announce New Name
- Annual Report CEO Letter - Bad Year
- Annual Report CEO Letter - Good Year
- Confirm Speaker with Honorarium
- Confirm Speaker without Honorarium
- Invitation - Accept with Pleasure
- Invitation - Accept with Time Constraint
- Invitation - Decline Due to Prior Commitment
- Invitation - Decline Due to Prior Commitment - Alternate
- Invitation - Decline Invitation to Event
- Invitation - Decline Not Interested
- Invitation - Decline to Speak Because Out of Town
- Invitation - Decline to Speak Due to Prior Commitment
- Invitation - Decline to Speak Due to Scheduling
- Invitation - Extending Event
- Invitation - Extending to a Previous Speaker
- Invitation - Extending to Event with Reservations Request
- Invitation - Extending to Formal Event
- Invitation - Extending to Noted Person to Speak
- Invitation - Extending to Principal Speaker
- Invitation Acceptance to Speak and Confirm Details
- Invitation Acceptance with Honorarium and Details
- Refusal to Donate a Service
- Refusal to Donate a Service with Best Wishes
- Response to a Crisis Within Community
- Response to a Crisis Within Company
- Solicitation - Honorary Use of Name for Charity
- Solicitation - Negative Response
- Solicitation - Positive Response
- Solicitation for Charity
- Solicitation for Private Charity
- Thank You - Donation to a School
- Thank You - Donation to Charity Event
- Thank You - Successful Solicitation Campaign
- Welcome to New Shareholder
- Welcome to New Shareholder #2

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