BUSI0608
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Dear _________________:
Good news! After reviewing your account, we have discovered an error in your favor.
We billed you incorrectly for the _________________ you _________________ during the month of _________________. We will adjust your account immediately. Your true current balance is _________________.
I apologize for this oversight, and hope that it did not cause you any inconvenience.
We look forward to serving you again.
Sincerely,
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