BUSI0413
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Dear _________________:
On _________________, I purchased _________________ from your _________________. _________________ is enclosed.
When I got home and tried to use my purchase, I found that it did not work. _________________.
I count on your store to supply me with quality merchandise, and I am very disappointed in my purchase. I'm requesting that you exchange the defective item for a new one. Please let me know the best way to process this exchange. You can reach me at _________________.
Thank you for your prompt attention.
Sincerely,
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