BUSI0300
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Dear _________________:
Good news! After reviewing your account, we have discovered a credit in your favor.
Your payment of _________________, made on _________________, had not been properly credited. We will adjust your account immediately. Your true current balance is _________________.
I apologize for this oversight, and hope that it did not cause you any inconvenience. We look forward to serving you again.
Sincerely,
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