SAL0302
_________________
_________________
_________________, _________________ _________________
_________________
_________________
_________________
_________________, _________________ _________________
Dear _________________:
In reviewing your accounts for the months of _________________, we discovered a billing error.
_________________
Here's what we have done to correct the error: _________________
We apologize for any inconvenience that this error might have caused you. We look forward to serving you in the future.
Sincerely,
_________________
_________________