BUSI0164
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Dear _________________:
Doctors can take a pulse. Stock brokers can check a quote. Golfers can check a score. How can we tell how we're doing? We have to send out customer surveys!
This _________________ customer questionnaire is a key element in our quality program. We know how WE think we're doing, but what really matters is YOUR opinion.
Please take a few moments to fill out the enclosed questionnaire. We've tried to make it short and painless for you. Please feel free to include any additional comments or suggestions you might have about our quality and service.
As a sign of our appreciation, we will send you a _________________ once we receive your completed questionnaire.
Thanks for helping us continue to excel in the _________________ field.
Sincerely,
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