SAL0708
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Dear _________________:
Many of you have complained about our procedures for _________________. You will be glad to know that we heard you, understood you, and have developed a new procedure to do that task. We hope you'll find it an improvement!
The new procedure works like this: _________________.
We intend to begin following this procedure _________________. If you have any questions about how to implement it, please speak to _________________.
Sincerely,
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